My colleague who is a single mum has accumulated £600+ and counting of bank charges on the strength of her son's father stopping her maintenance money. £373.00 in the past two weeks and she's sinking fast. She was first made aware her account had exceded her overdraft limit, not by the bank, but by the company she hires her washing machine from for £11per month. They wrote to inform her she would be penalised and charged £30 charges as their £11d/d had not cleared. She went to the bank immediately and came to an agreement there and then to pay £60 bank charges per month until her balance was in line with her o/d limit. Now it seems there was no record made of this agreement and subsequently her bank charges have now risen to £90p/m and she is unable to draw on her money and feed her son in the meantime!!! Without her maintenance money, she still has £200+ going into the account every week. She is at her wits end and really has tried to sort this out in one way or another.
2006-07-10 08:52:23 · 5 answers · asked by Anonymous in Business & Finance ➔ Personal Finance
There are a number of things she should do; if you want to chat get her to drop me a mail or you do it.
She must go to the bank now and agree in person and then in writing. She needs to write to all creditors etc.
If you need help let me know
adam13alex13@yahoo.com
2006-07-10 08:57:53 · answer #1 · answered by Anonymous · 2⤊ 0⤋
She should talk to her local citizens advice bureaue and.or a debt charity - for free and unbiased advice round her situation.
Without a full picture of her financial status and incomings and outgoings no-one on this site will be able to give her the expert help she needs at this stage.
Good luck with this.
2006-07-10 20:14:53 · answer #2 · answered by nkellingley@btinternet.com 5 · 0⤊ 0⤋
She needs to go back to her bank and demand they refund the charges.
http://www.bankcharges.info/
will tell you all about how to do it.
The banks are breaking the Law and have no choice but to refund the ripoff fees. If they refuse, advise them you intend to take them court and send the Baliffs to collect what you are owed. I wish I could be there with you!
2006-07-10 09:55:29 · answer #3 · answered by 'Dr Greene' 7 · 0⤊ 0⤋
She needs to speak to their Financial Difficulties unit. If they do not have such a unit, then she needs to go to the Citizens Advice Bureau.
2006-07-10 09:04:32 · answer #4 · answered by Anonymous · 0⤊ 0⤋
CITIZENS ADVICE BUREAU, its absolutely marvellous what they can do for you.
2006-07-16 00:20:12 · answer #5 · answered by amrhappy1 6 · 0⤊ 0⤋