can i use my fax machine with vonage?

Answer 1

You may need a "fax line" from Vonage, which costs an extra $10. But be aware, faxing over IP is NOT perfect. In fact, commercial VoIP providers often say you should keep an analog (regular) telephone line for faxing and alarm systems.

Answer 2

There's no exact yes or no answer. I use Vonage, and I have a fax machine on the line - but sometimes faxes will not go through. Here's the problem. The fax machine converts the scanned document into an electrical signal a regular phone line understands. The Vonage modem converts that into a digital signal that can go over your cable line. At Vonage, they have to convert that back to a regular phone line signal, and then at the receiving fax, that has to be converted back into a document.

With so many conversions, it's easy for noise on the line to disrupt the transmission. Transmission might also fail if you are downloading a large file on your computer while trying to send a fax, or if you are streaming a radio station or some other resource intensive file.

If you occasionally use a fax, then Vonage is fine. For business, it may be problematic.

Note also - if you have an alarm system that dials out to report problems or call the police, DO NOT use Vonage or similar services. The alarm company will not guarantee that your call will complete over an Internet connection