The printer is malfunctioning and will not print in color (only black). I possibly have a corrupted driver (?). I want to try and isolate the correct drivers from my software CD and re-save them into the proper spot on my hard drive so my printer can access them. I want to try to avoid uninstalling and reinstalling my printer - I've done this twice already and it is very touchy because we have an older computer. Because of touchy installation, I cannot locate any HP files on my hard drive (although I know they're there - otherwise the printer wouldn't work at all).
2006-07-09 16:52:47 · 5 answers · asked by antyksa 2 in Computers & Internet ➔ Hardware ➔ Printers
OK, I tried to uninstall and reinstall (which I knew would be a pain because it always is). The installation CD does not work properly with our computer. It says our CPU is not compatible with the printer, and then it does not allow installation. The only way I can install is to plug in the USB cord, and then Windows recognizes the new hardware and runs the installation. I still get the notice about the CPU and printer not being compatible, but this way the notice comes at the end of installation, not at the beginning, so I at least get the printer installed (albeit incorrectly). Color cartridge still is not working. Does anyone have any further ideas?
2006-07-11 09:00:23 · update #1
if its a USB Printer U need to un install the printer drivers using the Driver CD once Uninstallation is complete
shut down the PC
Disconnect thee printer
Restart the PC
Insert the Printer installation CD
run the installation programme
Complete in
Plug in th printer to USB port
Your printer should work fine
If NOT then Take a self test page for th eprinter and check if your Cartridge is workong or not
2006-07-09 21:22:09 · answer #1 · answered by amar 2 · 0⤊ 0⤋
Your deskjet printer driver is the software that allows your computer to communicate with your printer. If you delete it, you wont be able to print. Just simply uninstall it anyway, and then go to HP's website and redownload the driver for the model printer that you have. Should fix the problem.
2016-03-26 23:13:06 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Totally remove the printer through add/remove programs and then reinstall the software. Be sure you select your printer as "default printer." (control panel - printers)
Hope that helps.
You can also go to HP website (www.hp.com) and download the drivers you need. They will go directly to the proper place.
To locate HP files do "search" and type in " hp.* " Should bring up all hp files.
2006-07-09 17:20:18 · answer #3 · answered by phy333 6 · 0⤊ 0⤋
my suggestion is to go to www.driverguide.com with the user name drivers and password all and search for your printer there are several drivers that ppl have uploaded that are just the *.sys files that you can just put in your system folders or system 32 folder.
2006-07-23 16:45:17 · answer #4 · answered by shadowdtat 2 · 0⤊ 0⤋
buy a colored printer
2006-07-21 02:53:43 · answer #5 · answered by bobsie_bobsie 2 · 0⤊ 0⤋