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If I do a F8 will that allow me to do a restore, and if so explain.

Sort of stumped here.

2006-07-09 12:26:01 · 3 answers · asked by ka5bkg 2 in Computers & Internet Security

Tried that don't work!

2006-07-09 12:32:03 · update #1

I dont have HP application recovery on the system...everything but that....

2006-07-09 13:37:03 · update #2

3 answers

Wow, this is a tough one. Don't know if this will help but it came from XP Help and Support (start > help and support > search for system restore).

Antivirus utilities can affect whether your system can be restored to a previous point. If a restore point contains an infected file because the utility is not set to clean the file within the restore point, or if an infected file has been removed from a restore point by an antivirus utility because it could not be cleaned, System Restore will not recover the computer to this partial or infected state.

If System Restore could not restore your computer to a previous state, and you suspect that one or more restore points contain infected files or have had infected files removed by the antivirus utility, you can remove all restore points from the System Restore archive by turning off System Restore and then turning it back on.

Seems like this is a Catch-22. If you remove all restore points you can't do a restore. But if one or more restore points might contain a virus, you wouldn't want to restore that virus.

As I understand the F8 function, you can go back to a "last known good configuration" when your computer started up with no problems. But a virus could still be lurking within the system and not make itself apparent until it's triggered.

If I had my XP Pro install disk, I think I would remove all restore points and move on. The computer would create new restore points or I could do the same manually. I would try to go back in time to one of those new restore points. If it works, the problem is probably solved. If it doesn't, then that might lead me to believe I have some missing or corrupt system files. That's when I'd take my install disk and do a system repair.

If a system repair doesn't solve the problem, I might have to resort to a full blown remove / reformat / reinstall the XP Pro.

I sure hope you can get this problem solved and I'm sorry for not having a definite answer.

2006-07-09 13:58:03 · answer #1 · answered by Angry C 7 · 0 0

OK, I used to have the same problem that it did not wanted to restore.

So I advise to you, to restore the computer completely as when you purchased it. Click on hp Application Recovery. Make sure you save all your files and pictures before you do that.

You computer will be fresh like the first time you bought it.

Good luck!

2006-07-09 19:47:30 · answer #2 · answered by Evy 4 · 0 0

it should work unless you have the system restore turned off , be sure to check this out and if it is turn it on and try again

2006-07-09 19:30:50 · answer #3 · answered by plrs9 1 · 0 0

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