The computer pings the gateway without interruption but when i log on it suddenly shows disconnectivity with the ISP server-- is there a problem with my windows -xp service pack 1 or does it has a virus the ISP says that there is corruption in the windows os and ther might be a virus too on the os.--please advice.
2006-07-08 05:32:59 · 2 answers · asked by thefishyfish2001 1 in Computers & Internet ➔ Internet
what to do is the following 1
ping your local host this will test for tcp/ip problems this is from the command prompt
ping 127.0.0.1 if u get 4 sent 4 rec that is fine
ping a website like bbc.co.uk
then its ip address of 212.58.224.36
if these 2 fail at all, then it could be windows,firewall,spyware etc..
or could be a fault with winsock.
a mini fix for this is from the command prompt
type in netsh int ip reset reset.
or u can google for how to do a winsock on windows xp service pack 1
2006-07-08 05:38:43 · answer #1 · answered by Paultech 7 · 0⤊ 0⤋
uninstall your programs ...all of them reload your windows disk it will ask if you want to repartition your hard drive YES allow the disk to load everything.. roboot your puter when finished and go to microsoft.com and install service pack to for windows xp this should solve your problems
be sure to save all your pics and documents to disk or floppy first
download norton antivirus they have a free trial for 15 days if you dont have the disk
2006-07-08 05:42:09 · answer #2 · answered by Anonymous · 0⤊ 0⤋