I have recently got haired as a receptionist/admin&personl assistant. Have any of you been in this position? How did you like/handle the pressure? If any?
2006-07-07 17:32:16 · 4 answers · asked by jill 2 in Business & Finance ➔ Careers & Employment
I've worked in the past as a receptionist and admin asst. And I've worked in pressure and relaxed offices, for bosses who were nice and not so nice.
The KEY to success is your ability to interact with others. Are you friendly and outgoing? Are you willing to help out? Are you willing to take on more responsibility? Are you dependable and reliable?
Receptionists may be on the very low end of the totem pole, but they're #1 when it comes to company image and impression. Your voice on the phone forms the initial impression of the kind of service I'll get. How you greet me when I come in shows how much your company cares about my business and satisfaction.
My advice is to be willing to learn as much as you can, be helpful, be good at your job, and always project a positive persona.
2006-07-07 21:44:04 · answer #1 · answered by msoexpert 6 · 0⤊ 0⤋
Yes, I have been the 'acting admin asst.' way too many times. The first thing is, be organized and know how to prioritize your workload. It is key in being a successful assistant. Example: if your boss gives you a project and then comes back later and throws a couple of more your way, make sure you know which is priority. If you're unclear, remind your superior that you are already working on one project, did they want you to stop and work on the others, etc.
It is a difficult job, much more difficult than most people think. The biggest asset is knowing the type of person your boss is. If they are high strung, then make sure you can reassure them that things will get done and follow through.
Also, make sure you understand the protocols of when to interrupt your boss and when not to. Example: if he is in a meeting, do you interrupt him to deliver his mail? No. But if he already told you he's expecting a call, then yes you would interrupt his meeting.
Those are just a few things I could think that would help you. Good luck to you.
2006-07-08 01:16:45 · answer #2 · answered by jerkygirl 3 · 0⤊ 0⤋
Well, first use spell check, it can be embarrassing... as you get a handle on the job... start to look ahead... create a list of things that happen on the job and create an outline of the sequence of events that lead up to that point and beyond. As things progress in the future you will be able to remind your boss that an item is coming up or have things ready for their signature. It is difficult to advise not knowing specifics. Write down names and phone numbers and put down what they relate too. If you aren't very organised yourself, get there quick. Alphabetise everything. If you know how to use Microsoft Outlook, it can be a great tool. Don't be afraid to pick up a cleaning rag or empty the waste baskets when not busy. Good Luck
2006-07-08 00:45:34 · answer #3 · answered by wdsfo2 1 · 0⤊ 0⤋
Remember to always stay attentive at all times. When things get too chaotic always stay calm and ask questions if you're not sure of something. If you come across an anger client/customer always remain professional and relax. Regardless of what they want, if you are not able or not suppose to grant it to them do not fold up and allow yourself to be submissive. Standy your grounds but remain professional as I stated earlier and you'll be alright.
2006-07-08 00:40:54 · answer #4 · answered by brittany_mo2000 2 · 0⤊ 0⤋