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i need all the information about poutbound call centers and please tell me the difference between call centers and BPO(Business Process Outsource)

2006-07-03 04:34:51 · 3 answers · asked by Rahul G 1 in Business & Finance Advertising & Marketing

3 answers

outbound call centers are such service centres which takes up contracts to announce certain advertising, informative messages to create potential customers throu calls so they are called out bound call centers.

Call centers are the service provider to the business houses which have numerous inquiries regarding their services or products or day to day consultations, for the purpose of cost cutting measures this routin jobs are outsorced to call centers all around the world wher the services are cheap, with proper accent to address perticular regional call. this way business houses these days seves on call attenting inhouse staff which ask for hafety salary in certain countries. This business is part of business process outsourcing industry, Those organisations which works as the back office worker on contract based jobwork for their industrial, trading or service sector clients are called as BPO. To knowmore please log in to www.freemankpo.com

2006-07-03 07:47:38 · answer #1 · answered by Anonymous · 1 0

An outbound call center is one in which call center agents make outbound calls to customers on behalf of a business or client. Outbound calls, handle outgoing calls, where the agent dials out the number.

2016-03-27 19:26:33 · answer #2 · answered by ? 2 · 0 0

Outbound call centre - around here, at least - is a fancy name for telemarketing. You make the outbound calls, and try to sell goods or services. Toronto Canada

2006-07-03 04:38:40 · answer #3 · answered by Samlet 4 · 0 0

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