What are your views on phone call centers over seas in countries where the wage is less?
Do you find there is a language problem?
Do you find them helpful or do you buy their products?
Does this change the way you feel about the company that uses call centers?
2006-07-03 01:15:03 · 4 answers · asked by smelly pete 3 in Entertainment & Music ➔ Polls & Surveys
Depending on the type of problem and the quality of the help center, Most of the time when my question is a simple one, I been able to get the help I need quickly.
Depends on the product. If price was my consideration for buying than I would really dont feel, I can complain assuming after a reasonable time I get the help I need.
Sometime it does seem that language is a problem.
I does change the way I feel toward a company, but usually not enough to get me to not buy their product.
2006-07-05 10:06:20 · answer #1 · answered by icprofit6000 7 · 2⤊ 0⤋
I get stuck with foreign call centers all the time . I hate them! 80 percent of the time I cant tell what they are saying and yes I do feel less about the company
2006-07-03 08:22:22 · answer #2 · answered by magicboi37 4 · 0⤊ 0⤋
I HATE THEM. AOL uses foreign call centers, and the language barrier is a big problem.
2006-07-03 08:18:41 · answer #3 · answered by Nate 4 · 0⤊ 0⤋
no they do not. the language is an issue. the culture and phone etiquette overall are issues.
2006-07-03 08:43:31 · answer #4 · answered by edwarjd 3 · 0⤊ 0⤋