I bought a new 2006 car from a dealer 8 weeks ago. I traded in my old car since then my old car co has been hounding me left and right about payoff, i keep calling the dealership where i bought my car to send the payoff they keep lying to me i get all sorts of stories from them what can i do?? what are my options its affecting my credit now and im getting more and more late my old company is saying , i used to have a perfect record with them but now their is nothing i can do i cant afford all the late fees plus the payment to wait for my dealership to send the payoff....please help!! i call them and ask for managers and their managers and nothing seems to be working!!
2006-06-30 05:25:40 · 10 answers · asked by nikel 2 in Local Businesses ➔ United States ➔ Phoenix
Report the dealership to your State Corporation Comission.
2006-06-30 05:28:05 · answer #1 · answered by elw 3 · 0⤊ 0⤋
Do as others have suggested and try going personally to the dealer to get the check, if that doesn't work, see an attorney. This is definately a breach of contract, and you may be able to receive compensation for any damages this causes - like higher interest rates, time off, etc. that you would incur from a bad credit rating. Also contact the Attorney General's office and ask them if they can help by contacting the dealer. The AG office handles fraud cases, and sometimes will go after someone if they get enough complaints.
Also, report them to the better business bureau.
Another thing is you may want to make the payments to your old loan company to maintain your credit if you can swing it. Just keep very close track of all of the interest, penalties and make sure the new car company covers those due to their delay in making the payment. Your lender should reimburse you for any overpayments.
2006-07-01 10:24:49 · answer #2 · answered by Granny Fran 5 · 0⤊ 0⤋
First off, did you tell the bank that the car was traded into a dealer who is supposed to send the payoff amount? Secondly, yes, contact your state's dealer investiagor office. And until then, try to resolve the issue with your bank - see if you can strike a deal with them. Also review your contact of sale from the dealer to be sure it includes info on your trade-in.
And after you've contacted the dealer investigator office, if I were you, I'd contact the dealer, speak with the owner or even the manager, and tell them that you have contacted the dealer investigator about the issue. Sorry about the hassle - that's gotta suck.
2006-06-30 12:32:55 · answer #3 · answered by Tygirljojo 4 · 0⤊ 0⤋
Ask for the finance manager. You should be able to prove a bill of sale for the date that you turned in your car. Possibly that will help you with your creditor. I would go down to the dealership and talk to them because the last thing they want in their showroom is you freaking out.
If they don't get it worked out, you need to file a stolen car report with the police. Since they essentially have stolen your car and not paid for it.
Just wondering... who is the dealership so that I never ever go there!
2006-07-06 22:53:10 · answer #4 · answered by luxury6 2 · 0⤊ 0⤋
I think you may want to look at the invoice for your new car. Most dealerships do not give you cash back for your old car but will apply it to the price of the new car...so that you aren't paying as much. Make sure that they didn't credit your purchase first. If that is not the case then seek legal advice if they give you the run around. Which do you think they'll chose - court or paying the money they owe for your car?
2006-06-30 14:34:29 · answer #5 · answered by PAWS 5 · 0⤊ 0⤋
This is typical with some car dealerships..happened to me recently..Make sure your bank knows what is going on..And certainly turn them in to someone
2006-06-30 12:29:56 · answer #6 · answered by dwh12345 5 · 0⤊ 0⤋
Consult an attorney. You have a contract (I hope) and they are in breach of it. I have had to sue two dealerships in the past.
2006-06-30 12:30:41 · answer #7 · answered by Craig 3 · 0⤊ 0⤋
Go up there in person....get the check yourself and take it to the other dealership yourself! That's what I would do to make sure it gets there!
2006-06-30 12:29:33 · answer #8 · answered by jenn 4 · 0⤊ 0⤋
go to www.ripoffreport.com not only can you warn others but they have tools on thier on how to report and such. Like forms, etc.
Good luck, Phx dealerships are the worst ever!!!!!
2006-07-01 01:55:22 · answer #9 · answered by ? 4 · 0⤊ 0⤋
Get an attorney.
2006-06-30 12:30:15 · answer #10 · answered by kdog 4 · 0⤊ 0⤋