I like Netflix but they seem to send me a lot of scratched dvds that I can't watch. Anyone else have this problem?
2006-06-30 04:05:39 · 11 answers · asked by myspace.com/shosmusic 3 in Entertainment & Music ➔ Movies
I have only had one bad one. I returned it and reported it, and they said they would pull that disk out of circulation. They sent the same movie on a good disk within a couple of days.
I guess it depends on what movies you watch. Kidflicks tend to get banged around a bit more.
If you do get a scratched disk, you can try giving it a wipe with a soft cotton cloth and some windex or other window cleaner. Sometimes that works well enough to let the film load.
Bottom line, though, return, report, and be patient. It's an exception, not the rule, so far as my experience would indicate.
2006-06-30 04:11:42 · answer #1 · answered by Grendle 6 · 1⤊ 0⤋
I've tried both services, and I received more unplayable DVDs from Blockbuster than Netflix, even when I went into the store to switch them I still got ones that were scratched and skipped and didn't play. Therefore I chose Netflix over Blockbuster and have never had a problem!
2016-03-26 22:59:59 · answer #2 · answered by Anonymous · 0⤊ 0⤋
I've been using Netflix since it first started. Lately I've been getting more and more damaged disks...more often cracked rather than just scratched. The problem definitely seems to be getting more frequent, but there are a ton more users now. They do send a new one quickly, but it's a bit of a pain!
2006-07-01 15:14:59 · answer #3 · answered by tiggs_qa 3 · 0⤊ 0⤋
It's the same with Blockbuster online, I'll get scratched and/or damaged DVDs all the time. That's the first thing I check when getting a new one. I guess it would cost more for them to send them in better protected envelopes than to replace the DVDs themselves.
2006-06-30 04:09:37 · answer #4 · answered by Anonymous · 0⤊ 0⤋
If they are scratched and don't play, you can go right on their site and click on damaged dvd under your account and they send you a new one right away. I don't seem to have this problem with them often, but it could be the area that you live in!! You could always cancel and try blockbuster online and see if the dvd quality is different :)
2006-06-30 04:09:09 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Yes. I have had to return several I couldn't even watch! Then you have to wait to get it again or get another. Here's a tip a woman who works at Blockbuster told me- both B.B. & Netflix wait to send your next movie after recieving it, so when you return a movie go to your account & report the movie has been returned. I do this & I get my movies 1-2 days sooner now. And I thought it was a Post Office conspiracy! lol.
2006-06-30 04:12:02 · answer #6 · answered by Kenj 2 · 0⤊ 0⤋
That would be the fault of the idiots that rent and don't respect the dvds!!! It happens anywhere you rent movies, people just don't think of the fact that these discs don't belong to them and they shoud treat them as if they were. Things like this make me miss the days of having to charge over $100/video if ruined (I used to run a video store). Trust me though, Blockbuster Online is way worse in all aspects!
2006-06-30 04:12:08 · answer #7 · answered by Procrastn8r 2 · 0⤊ 1⤋
we used to have netflix (we cancelled it when we moved ) & iremember only getting one or two scratched dvds, it wasnt really a problem for us. Call them & talk to them about it.
2006-06-30 04:09:43 · answer #8 · answered by Olivia's mommy 2 · 0⤊ 0⤋
yes, but if you was them gently with warm water and dish soap using a terry cloth towel they will play. I didn't beleive this but I tried it and it actually worked!
2006-06-30 04:25:25 · answer #9 · answered by googirl77 5 · 0⤊ 0⤋
No but you could get a cd fixer at Best Buy and then you could watch it.
2006-06-30 04:08:45 · answer #10 · answered by Devon 2 · 0⤊ 0⤋