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if i did not rent this movie and i didn't what can i do or what approach should i take??? The day this occured the sales person was really messing up .. Need helpful input only...

2006-06-30 00:02:44 · 4 answers · asked by nncywlndr 1 in Entertainment & Music Other - Entertainment

It was at same time i rented some others but this one particular i did not rent!!! I told manager on last sunday to look at video of that day b-cuz i did not rent video in question there has been no response since sunday...

2006-06-30 00:11:25 · update #1

4 answers

Ask to see the owner.Tell them that You beleive that they have made a mistake and that you will not pay for their mistake and they are willing to lose a valuable customer over their mistake...there are other video stores.

2006-06-30 00:05:52 · answer #1 · answered by toe poe gee gee oh 5 · 1 1

Talk to the manager and tell him or her that you didn't rent the video you supposedly rented. Hollywood Video doesn't ask for ID every time you rent, in fact they often will just ask for your phone number to look up an account ID. So you can protect yourself from paying the fees by reminding them that it's their fault if they didn't check ID on someone who came in. Tell them you are contesting the charges. The manager will most likely straighten it out for you himself.

2006-06-30 07:07:49 · answer #2 · answered by minion 2 · 1 0

agreed with what the above person said

2006-06-30 07:06:29 · answer #3 · answered by Anonymous · 0 1

Sue them.

2006-06-30 07:05:57 · answer #4 · answered by Anonymous · 0 1

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