has anyone had a hard time quitting aol?

Question

making a survey to insert in an essay

Answer 1

If you mean cancelling your account, then YES! They are absolutely the worst. They will keep you on the phone for 30 minutes to an hour, they will keep telling you about all their services and offering incentives. I told the guy that I was not interested in anything but cancelling and to put me through to his supervisor if he couldn't get my account cancelled within 2 minutes.

I use a wirelss broadband at home, but I was staying in a hotel that only had dial-up access so I installed the free 3 month trial of AOL. BIG MISTAKE! My laptop is still not the same.

AOL software is basically a huge virus that takes over all internet applications on your PC. The only way to remove it is to wipe your hard drive and start over. When I had my desktop in the shop, they told me that removing AOL from a system is one of the most requested tasks.

You couldn't pay me to use AOL.

Answer 2

The cool thing about AOL, or at least how it was back when I used them, was that if you called and tried to cancel your account, they usually gave you several months for free in order to change your mind. At one point I accumulated almost an entire year of free service from them. I eventually got fed up with them and completely deleted AOL from my computer. I'm much happier with Verizon DSL and my Opera browser now, and it's not THAT much more expensive. Perhaps $5 more? And my internet is BLAZING! Anyway, good luck trying to get rid of them. I'm still using my free aol.com mail account. Can't argue with free :D

P.S. AOL = One huge virus, as an above post said. You won't believe how fast your computer will be once you get rid of it. Oh, and it'll porbably take you several hours to do so, unless you're willing to wipe it and lose other stuff. I still used it (for free) when I got my dsl, and it might as well have been 56k.

Answer 3

Its not just AOL...any of the main sites are just as difficult to get rid of when you want a change.

The problems I had trying to delete Nortons to Try Panda, and the problems I had to delete Panda which was clashing with Nortons was amazing. I kept Panda in the end as I couldn't delete it from my system...
Right now I am trying to delete Spyblocs and cannot do that..and the spyware that persistently come back is just as bad.
What I did with AOL was phone them, and they cancelled my account very courteosly..and my technician cleared them off...and I do miss them. If AOL was free I would go back to them.
The problem is you cannot have both AOL and Yahoo..as they clash...that is the problem..not AOL.

Answer 4

Yup. It took two weeks for me to find and delete all thier programs from my computer. They put a thirty dollar charge on my phone bill after I quit them. I called them and called the phone company. The phone company took it off. Then they put a charge on the phone again the next month. Its no wonder that thier numbers are declining because of the harsh way that they treat people and the way that the installation software over-writes everything on your computer.