I sell caskets. I got a relay-call from a guy (deaf call)...wants to buy most expensive casket. He says...charge his credit card...he'll take care of shipping. Then email him approval code. He's in TX, Card holder in Colorado...casket going to Canada and..shipping company in Guam. He calls back...Now, his shipping company doesnt take credit cards. so..he wants me to charge shipping cost of $850 to card...then western union..the shipping money to shipping company. then they will pick up. This happened last month. Many emails...back and fourth...during last relay call..he gives credit card number, then investigator comes on line and reports fraudulant card numbers and must disconnect..he donesnt know she came on. Then..many emails later he realizes I cant do this. Now.....he calls again..this week. .he's a different person...same credit card # and calling me at work.. I changed my name and email add for this call. He's in area code 801...What do I do?
2006-06-29 07:06:48 · 4 answers · asked by budgetcasket 2 in News & Events ➔ Current Events
He's calling again...acting as if he's in Africa...hard to understand...Right now he's on hold..what do I do?
2006-06-29 07:11:51 · update #1
First of all, he deserves to know when someone else is on the line and you have the responsibility to make sure he is receiving effective communication. Be upfront and tell this person that you had a problem with the card before and that he needs to contact his credit card company. This might not even be a deaf person, but someone using a TTY to try to fraudulently purchase a casket (movie plot anyone?) ... the only thing you have control over is your side of the conversation. What is the business policy if you have someone in the business with a fraudulent card? Do the same thing. Just because the person is using a TTY doesn't mean your business practices go out the window. Also, you can contact your local Disability, Business and Technical Assistance Center and they will give you information free of charge.
2006-06-29 07:12:23 · answer #1 · answered by curiositycat 6 · 1⤊ 0⤋
i would report him to the credit card company, give them all the info because i think he's scamming people. the whole thing sounds weird to me. actually i would contact your local police and ask them what to do.
2006-06-29 07:11:41 · answer #2 · answered by Miss Applebottom 3 · 0⤊ 0⤋
contact your states attourny general and your local dist attourney
2006-06-29 07:11:32 · answer #3 · answered by marduk D 4 · 0⤊ 0⤋
Time to call the FBI...unless it's one of them....
2006-06-29 07:11:13 · answer #4 · answered by rosiesbridge 3 · 0⤊ 0⤋