how come my car isn`t fixed?

Question

I have a 2003 corvette ZO6 and there has been a recall a while ago, which is the steering column locks while driving. It has happened 4 seperate times , Why haven`t the dealership just replace it instead of say it was reprogrammed the first time the second time turned it away because it wasn`t locked when it got towed.What in Gods name can I do with these incompetant people. This is only a tip of the iceburg of what they have done to my car. Even they scratched my car and never told me I found the scratch and they lied right in my face , but then finally admitted that one of there workers did it. They did pay for it to be fixed but the point is they tried covering it up and hiding it and never saying a word about it. Like I said this is only the tip of the iceburg, please who can I turn these people in to? What do I do? And it is a well known dealership to boot. Lots of feedback AND advice please.

Answer 1

I would Take it to a Different Dealership and Call the Company to see if I could Get some Satisfaction.

Answer 2

Keep every piece of paper the dealer gives and document each visit, complaint, phone call, email, etc. Then start call the district representative. Don't take no for an answer if you are not satisfied with the service. I know what you're going through. I bought a new car from a local Chevrolet dealership years ago and the incompetent morons couldn't fix a tricycle. It was a constant battle. Good luck.

Answer 3

If i was you I would call chevy. Home office in Detroit MI. And report the dealership to them. I would also call the BBB and file a report with them. If you have had nothing but trouble even seance you got the car I would see into making them just give me a different car. Call your local TV station and tell them what is goin on. In other words i would raise so much hell they would just give me a NEW car just to shut me up

Answer 4

HI IVE BEEN IN YOUR SHOES BEFORE AND NO HOW YOU FEEL I'M SO SORRY ! FIRST IF I WERE YOU AND I WAS I WOULD TAKE NOTE OF EVERY THING YOU HAVE DONE TOO GET YOUR CAR FIXED INCLUDING DATES TIMES WHO YOU TALKED TOO WHO DID THE WORK AND THE RESPONSE THAT YOU RECEIVED IN REGARDS TOO WHAT THEY WORKED ON TOO FIX IT AND WHAT THEY HAD TOO SAY WHEN YOU TOOK IT BACK EVERY TIME THERE AFTER ABOUT Y IT WAS STILL HAPPENING WITH THE WAY YOU HAD BEEN TREATED YOU NEED TOO KEEP RECORD OF EVERY THING THEN CALL CHEVY MANUFACTURERS RECALL AND HELP HOT LINE SEE IF YOU CANT TALK TOO RECALL SPECIALIST IF THAT DON'T DO YOU ANY GOOD THERE'S ALWAYS BETTER BUSINESS BIRO TOO CHECK AND FILE COMPLAINTS AGAINST THE COMPANIES YOU'VE E BEEN TRYING TOO WORK WITH THEY WILL USUALLY GIVE YOU ALL THE INFO ON WHAT TOO DO NOW

Answer 5

buy a ford