why can't sbc-att get dsl in my house but the people next door to me have dsl.?

Answer 1

there could be one of 2 reasons...first, you neighbor's phone lines may be going through different central offices (these are specialized telecommunications hubs that provide phone service)...or, the central office that provides your phone service may not have available space to provision you with high-speed..meaning you may have inquired too late...sorry

Answer 2

DSL uses a method where the signal is sent to different boxes that are placed in junctions throughout a neighborhood. The signal is then carried through cables to the subscribers in the area. The maximum loop the cable can run to provide a decent signal is 18-20K feet. If running cable to your house exceeds that distance, they can't provide you DSL or you would end up with a really crappy connection.

Sometimes this can be resolved by using a different kind of DSL than the regular ADSL that SBC usually provides. Its called IDSL or SDSL. Contact Megapath Networks to see if you can qualify for it.

Answer 3

I'm assuming your neighbors are fairly close. In a rural area, you never know.. your neighbor could be a mile down the road. Assuming you are right next door though, it could be that your phone line is routed from a different pole than theirs and therefore doesn't meet the maximum distance to switching station.

I had the phone company tell me I could not get it based on my phone number, but then had a technician physically come out to my place, where he deemed it acceptable to put it in. You may be able to do the same thing. The person who is just punching numbers into the computer doesn't know enough of the situation to acceptably make the decision.

Answer 4

I called to cancel my SBC dial up when I moved and the customer service lady told me that it wasn't available in my area, yet I used it everyday. She actually argued with me! All I can say is good luck!

Answer 5

If you tried looking on the internet to see if it's available for you, I would try calling them and asking....sometimes their site says no but the customer service rep says yes. gl!