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I have a dell machine with mcafee virus software. You cannot run any programs if you cannot login. Anyone hear of this virus and how to battle it?

2006-06-27 16:24:07 · 8 answers · asked by askgregg@sbcglobal.net 1 in Computers & Internet Security

8 answers

it's a spyware... the worst scenario is create a new account (if you can creat a new account, I mean if it's not affected by the spyware) transfer all of you data there...

2006-06-27 16:32:56 · answer #1 · answered by xenophobichart 2 · 0 0

Well if u have important data then trying backing up your data on removal devices such Cd/DVD or USB hard-drive.Then reformat your C drive load Windows Service Pack2, and load AVG Free Edition, Create a Restore Point for your System.
Good Luck
Personal Experience.

2006-06-28 00:46:01 · answer #2 · answered by alvoz04 2 · 0 0

Since your using a different computer you can go here and print this page. Follow the instructions and procedure. Instead of using the AS programs she lists use your AV program. You will have to do all the opening of hidden files in Safe Mode.

http://www.microsoft.com/windows/IE/community/columns/bugbusting.mspx

2006-06-28 03:08:18 · answer #3 · answered by Anonymous · 0 0

Safe mode is the best, If that doesn't help, a pro. might. If worst comes to worst, you can always reinstall Windows.

2006-06-27 23:29:30 · answer #4 · answered by ipndrmath 4 · 0 0

Try booting ur computer in Safe Mode.

2006-06-27 23:27:23 · answer #5 · answered by arunhn 3 · 0 0

All free...

Download and then run Avira AntiVir Personal Edition Classic at:

http://www.free-av.com/

Download and then run Spybot - Search & Destroy at:

http://www.safer-networking.org/en/download/

Download and then run Ad-Aware SE Personal at:

http://www.lavasoftusa.com/software/adaware/

Joe...

2006-06-28 05:13:56 · answer #6 · answered by Anonymous · 0 0

try safe mode, thats the only way to go I can think of, if that doesnt work then may b u need to call dell, they have good tech supprt.

2006-06-27 23:36:10 · answer #7 · answered by Ted 4 · 0 0

yes i had the same thing tap F11 until it beeps then type your pass im an computer expert and thats what i did

2006-06-28 03:24:28 · answer #8 · answered by dragon boy 2 · 0 0

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