You can speak perfect english and still have to repeat your self. Its much easier just to press the button. Some of these don't even have the button press option. This is ridiculus and waste alot of time. Most of the time you end up having to talk to a person anyway. This is technology gone nuts.
2006-06-25 10:27:15 · 5 answers · asked by captpcb216 2 in Consumer Electronics ➔ Cell Phones & Plans
It started out as someone's bright idea to get you to the right department -- press 1 for autos, 2 for lingerie, 3 for rabid bats. Then some fool added a layer, so then after you press 1 for autos you get a choice of nine TYPES of autos. And so on. Yes, it's way out of hand. And when you finally do trick the machine into putting you in the queue to talk to a human being, chances are that instead of elevator music you'll be listening to COMMERCIALS for whatever crap they sell. Once you finally do get through to customer service, be sure to let them know how you feel and ask them to pass it along. It's either that or just quit shopping at that store (but even then, you need to tell them why, because they sure as hell won't figure it out on their own).
Good luck ... grrrrr....
2006-06-25 15:23:33 · answer #1 · answered by Steve H 5 · 1⤊ 0⤋
It's called big business. They also put u on hold to listen to elevator music til u get mad & hang up. Then they don't have to give you "customer service" They forgot what that is!
2006-06-25 17:31:37 · answer #2 · answered by scarlet 3 · 0⤊ 0⤋
To make people crazy, nuts, and insane. To simply frustrate us with a machine that cannot understand us when we speak loudly and clearly.
2006-06-25 17:30:28 · answer #3 · answered by Dukie 5 · 0⤊ 0⤋
I like them. Most of the time they work. They don't seem to waste my time. Maybe you're having a bad day. Please press 5 if you're still alive.
2006-06-25 22:20:23 · answer #4 · answered by Monika Lewinskeeze 5 · 0⤊ 0⤋
it requires less humans and therefore costs less.
2006-06-25 17:31:31 · answer #5 · answered by ? 2 · 0⤊ 0⤋