how important is communication skills in a working place?

Answer 1

Extremely, you can have the greatest ideas or product knowledge or whatever, but if you can't communicate those ideas, they're worthless.

Answer 2

Great question. Communication skills are important in EVERY facet of our lives. It becomes focal in the workplace, because we communicate with different people, who communicate at different levels, AND have different "styles" of communicating. Yes, communication skills are important, but I have always felt that EFFECTIVE communication skills are most important. Here is an example of communicating vs. EFFECTIVE communicating:
1 - Suppose a child locked himself in his room, because he is upset. You want to persuade him to open his door.
Simply communicating - you could shout "you better open that #!@% door if you know what's good for you!" Or you could kick the door in.
IF you want to apply EFFECTIVE communication skills, the scenario would be more like:
"Jon, I know that you are upset - you know I don't blame you. I want to undersand how you feel, so I can help you work thru this - so Could you open your door. Let's talk about this for a minute, ok?"

Used in the workplace it could go like this:
(negative) = "No, we're gonna do it this way, end of question."
(positive) = "You know I am not sure why that is being recommended. Let's chat about this for awhile and see how we could make this work."

IF you happen to work in a janitorial position, I would NOT downplay the communication. Did you know that there are people who have started as a janitor and rose to the top?


Hope this helps

Answer 3

It is the basis of any successful career. Any person of note who has achieved great success in any given field has been an expert communicator. Even Bill Gates, techie that he is, would not be who he is today unless he sold (i.e., talked) to someone else about his vision.

Talking is fundamental to developing relationships. And business is about successful relationships. If your business does not communicate, it will fail. If you don't communicate, you will fail.

If you are not a good speaker, then become a good writer. If you are not a good writer or speaker, then develop relationships with people who can teach you to become better. It is a very important skill and cannot be overlooked.

Your ability to communicate will influence all sectors of your life.

Answer 4

In all of the major businesses I have worked in communication was the backbone of that company's success. If there is a lack of or poor communication, then often times work will not be completed, or workers will be on hold until an order is given. That or it could be that work would be done the wrong way due to someone miscommunicating.

My saying goes like this: "Without proper communication, a company is inefficient, but with it they can accomplish anything and everything."

Answer 5

No matter what you do, communicating with others verbally and in writing is an important business skill. You have to be part of a team, understand the goals and instructions for your position and how you contribute, and you have to be able to communicate what you are doing and accomplishing. If you are a manager you need to be able to communicate your point of view and the agenda for the function you lead. If you are in sales, marketing, P.R., or H.R. communications is one of the most important attributes you will need to succeed.

Answer 6

Very important in most jobs. You have to be able to communicate with co-workers, bosses, customers, etc. In some jobs you need writing skills as well as speaking skills.

Of course, if you just work in Mickey Dee's, the people could just point to what they want - or if you wash floors or clean rooms, you probably don't have to do much communicating.

Answer 7

Communicating with others is an essential skill in business and career development. Communications skills are especially important in management roles and being able to effectively run the business. As a manager, you may never be able to fully control people however you will be able to let people control themselves in ways that benefit you, the company, through better, more professional communication skills. Most conversations sort of drift along; in business, this is wasteful; as a manager, you seek communication rather than chatter.




If you communicate by simply telling people what to do, they may not listen to you and they will probably resent you. You must get people to do what they want to do, while influencing their control over themselves. That is the psychology behind effective communication skills to achieve the desired result, influence others and maintaining respect.

So regardless of what business you are in – a large corporation, a small company, or even a home-based business – effective communication skills are essential for success.

Communication skills in Difficult Discussions:
Sensitive issues in the workplace are never easy to discuss, but there are things that you can do that will make them more likely to be successful. The key is to plan out what you are going to say and how you are going to say it. This is a communication skill that develops with time and experience.

As you consider having a difficult conversation, first think about what is upsetting about this situation. Has the other party pushed a button a sensitive button? Then consider both your long term and short term goals. Identify what you want from the situation and what you need. Before jumping into a verbal assault and applying your well honed communication skills, it might be worthwhile writing things out on a sheet of paper. It can help you to see if you are being unreasonable. Look at things from the other person’s perspective. What do you think that person wants or needs? Doesn’t matter how well your communication skills are, people will change their behavior when it fills their needs. What would make them willing to change their behavior? What’s in it for them? Also, people simply just disagree on what the problem is.

Practice your communication skills:
Communication skills are best achieved through simple planning and control.

Practicing and working on your communication skills is a life long development process, no matter how good your communication skills are you can always improve on it. Practice and rehearse your difficult conversation in front of a mirror or, better yet, practice your communication skills with another person, so that your voice sounds confident and you get some idea of what the other person’s response are likely to be. People are more likely to be receptive when you tell them something from your perspective. Sentences that start with “you” sound accusatory and make people defensive. If possible tell the person any good things you notice about their efforts. When you do discuss a problem, do it from a third person point of view, this is a very important part of effective communications skills. Convey the facts, devoid of opinion. Finally, invite the person to help you solve the problem. Can you shed some light on what is happening and suggest some ways towards implementing a solution? Making people feel like they their opinions and ideas matter is always an effective communication skill to apply.

Good work relationships require effort, patience, courtesy and effective communication skills on every ones part. Effective communication skills are important to your team’s overall effectiveness and results. Take your time to plan out your difficult conversations instead of just shooting from the hip. It will help a business to change face-to-face confrontations to side-by-side problem solving.

Importance of strong communication skills for individuals.
In spite of the increasing importance placed on communication skills, many individuals continue to struggle with developing their communication skills, unable to communicate their thoughts and ideas effectively – whether in verbal or written format. This inability to communicate makes it nearly impossible for them to compete effectively in the workplace, and stands in the way of career progression. Having strong communications skills and getting your message across is paramount to progressing. To do this, you must understand what your message is, what audience you are sending it to, and how it will be perceived. You must also weigh-in the circumstances surrounding your communications, such as situational and cultural context.

Removing Communication Barriers:
Communication barriers can pop-up at every stage of the communication process and have the potential to create misunderstanding and confusion. To be an effective communicator with sharp skills and to get your point across without misunderstanding and confusion, your goal should be to lessen the frequency of these barriers at each stage of this process with clear, concise, accurate, well-planned communications.

By successfully getting your message across, you convey your thoughts and ideas effectively and you boost your communication skills. When not successful, the thoughts and ideas that you convey do not necessarily reflect your own, causing a communications breakdown and creating roadblocks that stand in the way of your goals - both personally and professionally, this may hinder your confidence and hinder your development of communications skills.

Answer 8

Communication is my job! If you have problems then look for work in a field were you are alone.

Answer 9

I won`t be techical , although I could.From my experience I would say to you that not being allowed to show your real social side is a sign of urgent change-big or small.

Answer 10

well if you're going into sales then critical if your doing janitorial then the silent type is great