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I have been trying to connect my desktop and my laptop to the internet with my wireless router but I can´t get to the page where I can change the settings for the router. I can connect the internet cable directly from the modem to my pc, and it has internet, but the router doesn´t work. I talked to customer service from my internet provider and they told me that my router is blocked and they can´t fix it because I didn´t get it from them. What does it mean that the router is blocked? and what can I do to fix it?

2006-06-24 11:49:33 · 3 answers · asked by carlosfuentes14 2 in Computers & Internet Computer Networking

3 answers

What brand and model router are you using. It sounds like you don't have it configured right.
You should be able to download the manual for it from the manufactures site, which will tell you how to reset it to defaults, and reconfigure it.

2006-06-24 12:05:29 · answer #1 · answered by mapleguy 7 · 0 0

That mean exactly that, your router is blocked, so no data goes thru it, neither in or out. May be it was blocked for any reason or it is damaged.
There should be a button in the router that you can press and reset it to factory default. Normally this button can only be pressed with a needle because is in a little hole.

After that you connect to it using a web browser with the ip address 192.168.1.1 or 192.168.0.1 and configure it again.

All this happen with most SOHO (Small Office/Home Office) routers but it can vary in your case. Try to get the manual

2006-06-24 12:00:11 · answer #2 · answered by Kirk 3 · 0 0

To bypass the router software..this is what you do.....To avoid the configurations and you have enough slots...just avoid plugging modem into wan..plug

them all into slot 1.2.3.4 it will work the same as a splitter

Just have the isp software loaded on every computer and log in as normal

Good Luck

2006-06-24 11:55:07 · answer #3 · answered by WyattEarp 7 · 0 0

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