I'm not so much fussed by the price, but for a contract phone i'm looking for the most reliability and the best customer service.
2006-06-23 08:50:56 · 15 answers · asked by Anonymous in Consumer Electronics ➔ Cell Phones & Plans
Note to Americains.
THIS IS YAHOO UK. I AM BRITISH. I DO NOT NEED INFO ABOUT AMERICAIN SERVICES. Thankyou
2006-06-23 09:43:17 · update #1
Ok, let's go with the UK mobile phone networks, as you are British...
Your four main options are Orange, Vodafone, T-Mobile and O2.
From here, there are those who rent connections, too.
Orange tend not to be that good with customer service. They love automated messages and charge for a human to talk to you.
Vodafone are expensive and offer the latest phones, but are not good for coverage.
T-Mobile are great for downloading games, ringtones and other latest software, and also have cheaper deals, but tey lock you into their network a fair bit.
O2 are not very useful in customer service.
For reliability, Orange and T-Mobile are great.
But if you go down the route of Virgin Mobile, you are actually connected to T-Mobile. This is a rented thing. To the customer, you are a Virgin Mobile customer, but to the network, they use T-Mobile and liase with them. They are also incredibly customer-focused, and have cheap deals too.
I would suggest Virgin Mobile in the UK.
2006-06-23 09:00:52 · answer #1 · answered by quickhare_uk 3 · 0⤊ 0⤋
I'm with T Mobile, but was with Orange for many years. If Orange would give their customers better deals rather than trying to entice new customers I would have probably stayed with them. Their customer service line is free while you have to pay .50p per minute with T Mobile and they keep you waiting ages. I paid £6 the other day trying to get T Mobile Customer Services and gave up, I couldn't afford the bill. I'm tied in 6 month through an 18 month contract but will probably look at orange again nearer the end of my contract. I never had any problems with reception or making calls with orange, but have just had real problems in Cumbria with T Mobile, but that could be the same for both companies in that region.
2006-06-23 09:16:12 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Virgin Mobile's pretty good. I have a pay as you go plan with them. When your balance is getting low, then send you a friendly email. It's pretty easy. The only thing, is you have to buy at least a $20 top up card every 90 days. If you have a question, you can email them, or call customer service. They're really friendly, and get back to you pretty quick. I would reccomend it.
2006-06-23 08:56:29 · answer #3 · answered by Meg 2 · 0⤊ 0⤋
02
2006-06-23 08:56:25 · answer #4 · answered by michhaw 2 · 0⤊ 0⤋
Verizon
2006-06-23 08:52:21 · answer #5 · answered by Me 2 · 0⤊ 0⤋
It depends on your area. Go to their site and check out the coverage map. They were awesome in Nevada, but awful in northern Ohio. Their customer service is excellent and the value is pretty good. I was with them for 4 years and would still be with them if their coverage in my area was better.
2016-03-27 02:16:44 · answer #6 · answered by Anonymous · 0⤊ 0⤋
I have had T Mobile for years now. I have never a had a prblem with them. You can go to their website to check out prices, phones, and coverage areas.
www.tmobile.com
2006-06-23 08:53:35 · answer #7 · answered by suziQ 3 · 0⤊ 0⤋
Willys cynical thought for the day;
I'm so old I remember when 'cell' phones hung on the wall at the County Jail!
http://www.total-knowledge.com/~willyblues/
2006-06-23 08:53:49 · answer #8 · answered by Anonymous · 0⤊ 0⤋
stay away from T-Mobile... they have the worst customer service I've ever seen and they like to rip people off.
2006-06-24 11:06:51 · answer #9 · answered by Tara 3 · 0⤊ 0⤋
Verizon!!
2006-06-23 08:52:22 · answer #10 · answered by Shorty 2 · 0⤊ 0⤋