...help...?

Question

I am (moc) and receptoionist for a large business company. I rout the mail every day, most people don't want the reply envelopes that come with some mail, so I throw them all away before I start routing the mail, before I can rout the mail I must open it all, there is one employee who wants these reply envelopes but by the time I rout his mail all of the envelopes are thrown away, every day he comes up here, well it's kinda hard to explain he politely insults me, and I get sick of it, I would fix the problem but I don't know how

this is where you guys come in,

what do you think I should do?

Answer 1

Politely tell him that you would happy to send his mail to him unopened and there is no such thing as a polite insult. Speak up and stand up for yourself, because generally no one else will.

Answer 2

If you open the mail every day you should have a fairly good idea of what mail might be his before you open it. If you suspect it may be for this person, take a peek. If it is, leave it in the envelope with all of its contents. Or, save all of the return envelopes for him. Help him out.

Answer 3

If the mail is addressed to the individual people, don't open any of it. Tell them in a polite manner that you are uncomfortable opening mail addressed to others.

Let them deal with the trivial return envelopes.

Answer 4

Search out his mail, if he takes the trouble everyday, you should too.

Answer 5

Drop the problem to your supervisor or boss. Explain what the situation is and see if he or she can help you.

Answer 6

I'd offer to do this for him since it's only him, but make him say please and thank you. He'll get the idea and stop insulting you.