who are considered internal customers? and who are considered external customers?

Question

Who are considered internal customers? And who are considered external customers?

Answer 1

If you have time sheet and you charge another department for time spent and there will be transfer of fund between departments for settlement of service fee and disbursements. It is your internal customer.

Then, external customers are those not in the same group of companies of yours.

Answer 2

internal customers are those groups within your company that are at the receiving end of your work product. IE the people who receive expense reimbursements are the accounting depts internal customers. external customers are outside the company and maybe like whoever bought your company's product or service.

Answer 3

I would think that internal customers are simply members of other departments in your own company, but only members of a service oriented department would think of them that way, such as IT staff. Of course, external customers are clients that don't work in your own company.

Answer 4

Internal: sales to entities within the company. Ex: Spacey Sprockets USA selling 1,000 sprokets to Spacey Sprockets Germany at cost.
External: sales to outside entities for profit. Ex: Spacey Sprockets USA selling 1,000 sprockets to The Flying Car company who uses the sprockets to make briefcase cars.