External enclosed hard drive driver will not install in Windows xp What do I do?

Question

Have an extra 2.5 laptop hard drive. Bought a masscool enclosure case. Installed the hard drive, pluged in the "plug and play" usb. Windows xp balloon pops up saying "New hardware found: Disk Drive".
The Add Hardware thingy pops up saying that it can not install the disk drive, then the whole process starts over. I click on the balloon, the screen pops up, I click finish. Repeat, Repeat. So what do I do?

Have an extra 2.5 laptop hard drive. Bought a masscool enclosure case. Installed the hard drive, pluged in the "plug and play" usb. Windows xp balloon pops up saying "New hardware found: Disk Drive".
The Add Hardware thingy pops up saying that it can not install the disk drive, then the whole process starts over. I click on the balloon, the screen pops up, I click finish. Repeat, Repeat. So what do I do?

The masscool enclosure says that the driver would be installed by windows once its connected. But its not doing that?

There is not "?" in the Device Manager, just my installed primary hdd.

I went to the website for the driver online, but they only have for windows 98. They say Windows XP should see it as a mass external hard drive, but its not picking that up. Now the hard drive is new, never been used. I wanted to connect the external enclosed hdd and format it into NTFS, so that I can store my videos.

Windows Xp detects the external hdd, but then says that installation of the driver was unsuccessful, then it restarts again, and again.

Answer 1

I have two external enclosed hard drives, both come with instructions to set the hard drive jumpers to MASTER. So, I was wondering if you have done that before you closed the case? Windows XP should auto-detect the external hard drive. Let's us know what's up.. Cheers!!

Answer 2

1) Leave the usb unplugged, install the drivers first then plug in the HDD
2) I would go to your device manager, under control panel , system, and look for any yellow (?)'s as well, that would indicate drivers not properly installed. If any of them are for your new hdd, click on the item, and bring up the properties of it, and there should be an option to update or repair drivers, from there select the path to the drivers on the CD i am assuming the drivers on cd.

Edit: Oh yeah, thanks dude posted below me forgot about the pin settings as well, that can be a pain sometimes... not much help there on my part though.

Answer 3

You might have to get USB Drivers version 2.00 or check for your drivers.