I bought a computer, an HP Media Center with two cores, the one numbered 3800. It had a virus in it when I brought it home. I called Circuit City seven times and HP seven times and they told them the name of the file that turned out to be a virus and asked them what Axle.DAV was about. They never told me.
But the next to the last I called HP, I was very angery and worked my way up to what they called a Case Manager who informed me that they should have told me that it was a virus. But they had ducked the responsibility of taking care of me, both Circuit City and HP.
At that time, 60 days have passed, and they require 100 dollars for continued assistance. I explained that It had taken 60 days because they failed in inform me about what was happening to my computer.
Then I read that their has been a successful class action suit that HP lost because of the same problem. What can I do and how should I go about it. I am still having problems with this computer. Thanks
2006-06-21 19:56:31 · 7 answers · asked by zclifton2 6 in Computers & Internet ➔ Programming & Design
You can contact the Better Business Bureau and your state's Attorney General for help.
2006-06-21 20:01:35 · answer #1 · answered by druid 7 · 0⤊ 1⤋
Nope. Corporations like a Circuit City have so much money that they'll hire the best lawyers to run you down in court. Don't waste your time. I suggest you write a complaint letter and/or boycott the store completely.
2006-06-21 19:58:50 · answer #2 · answered by ai_nacco_2000 5 · 0⤊ 0⤋
Please save all documentation which you have gained from Circuit city; additionally checklist the date, time and phone of persons/person to whom you have communicated. additionally touch the State Atty Generals place of work to checklist this. by regulation the organisation has to fulfill the region. I unquestionably have not been a shopper of Circuit city and understanding this my purchases there will be very limited. I unquestionably have had stories with Alltell and a self-emplyed landscaper who tried to take me to the cleaners. The AG's place of work became super!!! additionally, have you ever tried contacting your interior of reach television stations shopper branch? No, you're actually not incorrect. it is your suited as a shopper to be happy wioth your purchase. Your frustration is concept, even although, proceed to be calm and make particular you be a specialist as you in all hazard can. (maximum telephone calls are recorded)
2016-12-08 11:23:47 · answer #3 · answered by Anonymous · 0⤊ 0⤋
File a complaint with your state attorny general, most times you can file the complaint on line. Go to Google and search for your State Attorney General. I have done this a few times and got results every time
2006-06-21 20:03:33 · answer #4 · answered by chris m 2 · 0⤊ 0⤋
The simple answer: no, you cannot sue Circuit City.
The exeption is if you manage to find a free lawyer friend.
2006-06-21 20:59:39 · answer #5 · answered by Matthew Schultz 2 · 0⤊ 0⤋
the best thing you should have done was returned it when you noticed the problem...
if you still have problems.. go to windows update.com they usually have critical updates that help your pc become healthier and to remain healthy... these updates solve many problems..
if that doesnt help i recomment re-installing windows..
then update it at windows..com
2006-06-21 20:04:32 · answer #6 · answered by she 3 · 0⤊ 0⤋
dont aSK ME ASK A LAWYER
2006-06-21 19:59:40 · answer #7 · answered by Anonymous · 0⤊ 0⤋