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basically i plugged my ipod in cause i wanted to put new videos in, and then it got plugged in; after that, the menu shows up, and the battery thing has the charging thing indicating that its "charging" but its just frozen. it wont move anywhere from the menu, and it wont light up or anything at all. ive tried plugging it on different devices; the cpu, the dock, and a separate charger. ive tried putting it on hold and pressing the menu and center button together for 6 seconds which apple recommends on the manual. ive tried restarting the cpu and plugging it again.. EVERYTHING THAT I CAN... nothing seems to work and im very sad because i got this ipod for my graduation like not even a week ago and its frozen! i dont really wnt to bring it into the apple store because i dont want them to scratch it its really new still. if i wait and let the battery die out will it lower the battery life? or is it safe?
please help me... i beg you and appreciate it from the bottom of my heart!!

2006-06-21 16:11:59 · 11 answers · asked by Anonymous in Consumer Electronics Music & Music Players

is there a way i can fix it myself. i dont wanna bring it in cause i dont want them to give me a refurnished (?) ipod i want a brand new one if thats the case and they dont give u those. i dont want a scratched ipod. experience from brother.
so yea... its not a good thing i want to keep my own ipod, is there a way i can fix it like myself?

2006-06-21 16:18:23 · update #1

i always make sure its safe to unplug my ipod also.

2006-06-21 16:20:57 · update #2

11 answers

Bring it in to the apple store. If it's brand new, it's probably still under warrenty, and if they can't fix it, they might just give you a new one over the counter. Also, if it's the Apple Store, they probably will be careful with it, and won't scratch it any more than you would.

2006-06-21 16:14:49 · answer #1 · answered by Davey 5 · 0 0

Frozen Ipod Video

2017-01-15 10:43:27 · answer #2 · answered by Anonymous · 0 0

I am not exactly sure how to remedy this situation, but it was most likely caused by improper use. When you remove the ipod from the computer, it is important to press the button on your computer that tells you that it is okay to remove the Ipod. I am unsure of what else could be the problem, but it sounds like the Ipod may have also been faulty. If you didn't do anything to it, then taking back to the apple store should be no problem, as it may have been a manufacturer defect.

2006-06-21 16:17:54 · answer #3 · answered by qwertylicious 2 · 0 0

Just hold the center button and menu button at the same time for a couple of seconds. This will restart your Ipod and hopefully fix the issue with it.

2006-06-25 16:27:08 · answer #4 · answered by SirAsksAlot 3 · 0 0

Here's how to reset it. Toggle the hold switch on, and then off again. Then hold both the "MENU" and "SELECT (the button in the middle of the ClickWheel)" buttons for around 6 seconds until the Apple logo appears.

2006-06-21 16:17:23 · answer #5 · answered by anonymous 3 · 0 0

Just let it sit there until the battery goes out and then recharge it. It should work.

2006-06-24 10:06:04 · answer #6 · answered by britatheart 5 · 0 0

Don't put it on hold, but hit the buttons the same.

2006-06-21 16:15:05 · answer #7 · answered by johnnyinsnj 4 · 0 0

hold the play button and the center button in until it restarts.....[hold them at the same time]

2006-06-21 16:14:56 · answer #8 · answered by rpcheergrl 2 · 0 0

send it to:
253 Ardin Rd
Sunnyvale, CA 94086

2006-06-21 16:15:19 · answer #9 · answered by The Great Satan 1 · 0 0

Try and let it die out then recharge it , thats what i did

2006-06-21 16:40:34 · answer #10 · answered by Anonymous · 0 0

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