hi please can some one put light on this as i havent been a waitress for long,i live in the uk and started working at this lovely restaurant but the problem is at my interview my manager said to me that i will earn gr8 tips here great so i took the job,then when i started on my first night i got told i have to share/pool my tips and i do not recieve my credit card tips that goes into buying bits for the restaurant like flowers ect,but then i found out more customers were being very generous with their credit card tips and all i walked out with on a double shift friday was 10 pound same on saturday,to top it the other waiter i was working with put a 7 poound cash tip from a table i served all night inb his pocket when at the end of the night it wasnt in the pool tin as the only money that was was my own 40pnd cash which i had to share with three others,let alone the waiter who left early with my 7pnd,can i refuse to pool and demand my 7pound back with my credit card tips,pls help,thanks
2006-06-19 04:55:23 · 17 answers · asked by shayla 1 in Business & Finance ➔ Careers & Employment
i am a chef-think you should work at a different resturant-every place has their own rules but i wouldnt wait tables under those conditions-as far as the resturant -keeping credit card tips its not their money its yours that is just stealing plain and simple-keep the peace old hippie here
2006-06-19 05:01:38 · answer #1 · answered by bergice 6 · 0⤊ 0⤋
Hmmm, that sounds wrong on a BUNCH of levels. First of all, I can see having to help tip the bus person, or the bartender, but that is as far as tip pooling should have to go. I am not a waitress, but as a customer, I have found that some wait staff are not worth much for tips, and some are worth more than the usual tip. I would hate to think I asked for a great waiter/waitress and they had to share the tip I thought THEY deserved!
Also, I think it's baloney that your credit card tips have to go toward helping to buy flowers and such. If I pay a tip on a credit card, I'd like to be reassured that the money I gave is helping you with your living expenses. If the restaurant is so nice, then their prices should be set to take care of those expenses. To take your money is like stealing.
I don't know if you can do anything about getting your money back, but I WOULD think about going some place else to work.
2006-06-19 12:04:28 · answer #2 · answered by Anonymous · 0⤊ 0⤋
If you are an experienced waitress, I'd look somewhere else for a job. It does not sound like the restaurant is being fair with you. I don't know what the regulations are in the UK, but I don't think in the US that the restaurant can keep employees tips.
2006-06-19 12:02:24 · answer #3 · answered by lynda_is 6 · 0⤊ 0⤋
I was a hotelier and received a lot of tips during my employment. You can share your tips if you willing to but if the manager already confirmed that you can have your tips for yourself, then just keep it for yourself. Or, you can share 30% of your tips with your colleague if you are willing to.
Do not let others to take your tips and to avoid this you must take care of the particular table that you serve.
Refer to your Appointment Letter, make sure it is not stated that 'Tips are to Shared. if this statement is not in your employment Appointment Letter, it means all the tips are yours!
Record book must be created for your credit card tips too! Record every credit card tips received to ensure all are yours. To be generous, again, you can donate 20 or 30% of your tips to your colleagues or to the restaurant to buy flowers. You'll be loved by your colleague!
2006-07-03 06:26:55 · answer #4 · answered by Anonymous · 0⤊ 0⤋
I doubt you can get your 7 pnd back, and I would find another job right away. I don't believe the restaurant can keep your credit card tips for the benefit of the restaurant, and it doesn't sound like all the servers are pooling their tips. Sounds illegal and dishonest at best!
2006-06-19 12:02:12 · answer #5 · answered by sandwest 5 · 0⤊ 0⤋
About the credit card ripoff, You are getting screwed. In the USA, they could get in trouble. I would find another job, and then screw them back somehow
some places pool their tips and it can work with a great staff helping each other.
2006-06-22 23:09:28 · answer #6 · answered by harrowgate 4 · 0⤊ 0⤋
Really crappy rule. Report the jerk who stole your 7pound tip. Not fair to you if you give better service than the slugs who work with you. Why should you have to carry them on your back? Shrug them off, go on interviews and look for a more equitable job.
2006-06-19 12:02:35 · answer #7 · answered by rb_cubed 6 · 0⤊ 0⤋
get out of there they are simply taking you for a ride,the credit card tips belong to you,if your manager keeps them this is theft,confront them if your not happy,and find another place checking tipping rules first.there are plenty of good places to work,and i dont believe you should share your tips as this stops waiting staff giving 100% service knowing they have tips coming in whatever they serve like.
2006-06-19 12:25:07 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Find another place to work. You also should check with your local labor board - this sounds illegal to me
2006-06-19 11:58:27 · answer #9 · answered by georgia 3 · 0⤊ 0⤋
You can't refuse it since it's company policy. Some place do that,
2006-06-19 12:00:04 · answer #10 · answered by Halo 5 · 0⤊ 0⤋