2006-06-18 07:16:42 · 8 answers · asked by breteinpompano 1 in Computers & Internet ➔ Security
To prevent the trojan from freezing the Start button and Taskbar, try booting into Windows XP using the safe mode. This website will tell you how to boot into the safe mode:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315222
After doing so, try using anti-virus software such as Norton, McAfee, or AVG to detect the clean the trojan. Most of the above software should be able to detect the trojan.
2006-06-18 07:24:53 · answer #1 · answered by princeofpersia79 5 · 0⤊ 0⤋
2
2016-08-25 16:15:32 · answer #2 · answered by Mario 3 · 0⤊ 0⤋
Depend on how bad it freezes, if you can get onto the internet at all, download a copy of Avast from www.avast.com, its a very good scanner that removes startup trojans.
2006-06-18 07:20:57 · answer #3 · answered by Cupcake 7 · 1⤊ 0⤋
Try antivirus software. When you identify the problem, try free tools (Yahoo! Toolbar with antispyware features). Than do the research on Symantec's and Microsoft's sites: they may have a tool and advices on how to remove your particular trojan.
2006-06-18 07:20:29 · answer #4 · answered by jacek s 3 · 0⤊ 0⤋
You could erase the hard drive and reinstall the operating system.You need the manufacturer's CD to install the drivers.Not for the weak hearted but it works.
2006-06-18 07:28:00 · answer #5 · answered by Balthor 5 · 0⤊ 0⤋
Start your computer in 'safe mode' and run your AV software.
2006-06-18 07:22:15 · answer #6 · answered by madbaldscotsman 6 · 0⤊ 0⤋
I would just reformat the computer, sounds easier
2006-06-18 07:22:53 · answer #7 · answered by Anonymous · 0⤊ 0⤋
download avg free and run its scan
2006-06-18 08:15:57 · answer #8 · answered by guessisking 2 · 0⤊ 0⤋