My PC has updated Windows XP SP2 and I can't open any attachments in my emails. i know thay have no virus.

Question

When I try to downlaod the attachment or open it. Nothing will happen, it just says 'done' even though it isn't open or saved. We have tried to hold down the 'control' buuton as you would to allow a 'pop up' but this doesn't make any difference. What do I need to do to the settings to allow attachments to save and open?

Answer 1

You don't say what you are using as your email client. Is it Outlook Express, Outlook or are you using Web Mail (i.e. mail on a web site)?

Also, which update was the most recent? Check this by going to the Microsoft Update site and looking at your Update History. Look at the notes for the most recent updates to see what they do.

There may be information to show you how to change your settings.

Answer 2

Hey,
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Hope it helps.

Answer 3

have you checked your firewall settings ? a lot of the time the firewall will stop them. also your antivirus like norton system works has a email screener built in. also have you opened internet explorer / tools / windows update and then run it and install all it shows are needed ?

Answer 4

outlook express has option setting to fix that.

open outlook, click on TOOLS, then OPTIONS, the click the SECURITY tab, you should see an option to UNcheck where it says "do not alow attachments to be saved of open...." uncheck that box..restart outlook.

Answer 5

dear friend
i just can understand ur problum, bcz i had also got the same problum, but the resolution is very simple, .............u just need to click below of ur toolbar when a blue line appers after clicking it will ask to download...........

Thanx
Pradeep