You could bring out any customer relations experience you recieved in your old job. If you did any working with customers, distributers, or outside contractors. If you recieved any "awards" for being a good employee. Be sure to not hide your references and make sure that your references will speak for your personality.
Also, don't be afraid to hide what you did before. But, as you have metioned, you do want to relate your previous work to the new job if at all possible.
Finally, if you have a community college in your area... many community colleges have what is known as a "Carrer Center". These are typically open to the public by apointment. Try calling a college near you to see if they offer this type of service.
2006-06-15 21:24:55
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answer #1
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answered by Adam the Engineer 5
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First of all, start using the best possible grammar and punctuation possible. It is a huge turn-off to see a resume that is lacking in those areas because it shows incompetence in regards to written communication.
I used to teach at a community college for several years as an Instructor for English III, which is technical writing. If you don't have qualifications for a call center, display characteristics or skills that will be helpful being in such an environment.
Provide details about the customer interaction you had, the phone calls you made or the escalations you dealt with on a verbal level. You can spicen up your resume by providing a list of the skills that you have attained while being in a mechanical field.
Your objective statement in your resume should sound something like this: "I am looking for a career that utilizes my customer service skills, attention to detail, the ability to work well as a team member..." Include the formal and non-formal ways that you have achieved these goals.
Let me know if I can be of further help!
Jonathan
2006-06-15 21:27:48
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answer #2
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answered by johnny_blueray 1
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In a call center qualification is not a pre-requisite.
spoken skills are the requiement.
so no matter what is your qualification , they wont be interested in that. they would be interested in your speaking power, skills, language , grammer etc.
even high school student / o / a level students can do call center jobs. no issue.
if they ask you about working on the call center at night , just tell them you wish to have some experience and make some extra money.
qualification do not matter much in a call center .
just your spoken skills (english etc)
2006-06-15 23:57:03
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answer #3
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answered by Textpert 3
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Put on your application the reasons that you feel you are qualifed for the job.
With job situations are they are, do employers truly care about why you want the job?
2006-06-15 21:24:25
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answer #4
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answered by grannywinkie 6
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Go to www.microsoft.com/templates. There you can type in call-center resume. They will give you a template that you can base your resume on. Good luck!!!
2006-06-15 21:19:47
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answer #5
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answered by tieia 4
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Tell them you will die if he doesn't give you the job.
2006-06-15 21:17:35
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answer #6
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answered by Stoned Bosco 3
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