i have a toshiba satellite laptop...?

Question

and my touch pad (mouse pad) is totally locked. i can't use it at all. i have to use the tab button to do everything. i even tried plugging in a mouse and it moves the arrow, but i am unable to click it. and i've already tried calling customer support, i don't have time to take it in. and they won't tell me without me paying them. i have already taken it in for this once b4 when my warranty was still good, but that was so long ago i forgot how to unlock it again.

wat happen was, my laptop was open on the bed, and my baby was with me on the bed and she laid on it. so i have no idea how it happened.

does anyone have any ideas?

thank you so much.

it's really frustrating and time consuming not having a mouse.

Answer 1

I'll look into it.

You might want to just use an external mouse for now until you figure out the problem. Just get a mouse that will connect to your laptop and use it temporarily.

Try these steps:

First try this:
1) Make sure the touch pad is enabled
To see if you have the touchpad enabled, hold the Fn key and press F9. The combination Fn-F9 locks and unlocks the touchpad. If pressing Fn-F9 once, twice, thrice does not seem to lock/unlock your touchpad.. then you might not have the Toshiba hotkeys working or enabled.
(still not working? Go to step 2)
2) Turn off the computer
3) Unplug the power cord from outlet or laptop
4) Remove the battery
5) Press and hold the power ON button for 30 seconds
6) Re-insert battery
7) Plug in power cord
8) Turn on the computer

If the above doesnt work, then try these:
1. The touchpad and external mouse drivers should be able to work together. Just make sure that you have the touchpad enabled. To see if you have the touchpad enabled, hold the Fn key and press F9. The combination Fn-F9 locks and unlocks the touchpad. If pressing Fn-F9 once, twice, thrice does not seem to lock/unlock your touchpad.. then you might not have the Toshiba hotkeys working or enabled. So lets forget it and try step 2. If Fn-F9 solved your problem.. there you go !

The way it works is you have to keep holding Fn key and have to hit F9 once, that should lock the touchpad. Again if you keep holding Fn and hit F9 again, that should unlock it and so on..

2. Sometimes this solves the problem.. Do a power cycle of your computer.. i.e., unplug the AC.. take the battery out.. Plug the AC back in and try to turn computer ON with AC alone (i.e, leave the battery out and just start computer with AC power).. Once windows loads up and everything is fine, then turn system off. Unplug AC.. put battery back in.. Plug AC back in and restart computer.. All should be working now.. if not, keep reading..

3. Click on START>go to RUN>type devmgmt.msc

4. Now in the Device Manager, click on the + sign next to Mice and other pointing devices. Right click on each device listed under "Mice and other pointing devices" and Uninstall ALL the MOUSE Devices you see listed there..

Make sure you ONLY uninstall the Mouse devices and not ALL devices from Device Manager like your CD, Display etc.. Just uninstall the devices listed under Mice and Other pointing devices after you have clicked on the + sign to the left of it..

5. Go to http://support.toshiba.com there click on Downloads.. select your computer.. Product=Portable, Family=Satellite, Model=M35X-S149.. then click on "GO" button on the right.. Again in the next page that comes up click on "Downloads"..

6. In the page that came up saying Downloads ( All operating systems, All categories ), at the top drop the list Filter by Operating System and select Windows XP (I am assuming you have XP.. if you have another OS, select that instead).. then on the right of it, drop the list Filter by Category and select Touchpad.. then click on the button "Apply Filters"..

7. Now you just see two drivers listed..

09-30-2004 Toshiba Utility
Touchpad Toshiba Touchpad Enable/Disable Utility for Windows XP (v1.27.0.3; 09-24-2004; 5.34M)

06-15-2004 Driver
Touchpad Alps Touchpad Driver for Windows XP/2000 (v6.0.303.5; 05-26-2004; 2.43M)

Click on the Download link on the right.. Save them to your computer somewhere in a folder or desktop, where you can remember.. After the files are downloaded, double-click on the file.. Unzip.. then Run.. and it will install the driver..

8. Restart your computer.. Now the Touchpad should be working fine.. Try Fn-F9 combination.. i.e, keep holding Fn key and tap F9 once, twice to see if it locks/unlocks the touchpad.

The last last last resort would be to do a system restore. You can find that in START, PROGRAMS, Accessories, SYSTEM TOOL, and then System Restore.

If you still have problems, then contact me through my profile.

Answer 2

i have one too goto start menu control opition and click on mouse then click on touch pad hit the enable button and you should be find