I am having an issue with Windows XP. it keeps shutting down and restarting on it s own. I get an error message that says "Your computer has recovered from a serious error". I have anti spyware and anti virus but it's still happening. Do I need to take the computer somewhere to have it fixed or is there something I can do myself to fix it. Please help!
2006-06-15 08:51:55 · 13 answers · asked by timbrock123 3 in Computers & Internet ➔ Security
Did you check the fan? It may be getting overheated for some reason.
2006-06-15 08:57:21 · answer #1 · answered by arabianbard 4 · 1⤊ 1⤋
I had this same problem one time and thought it was a virus. It turns out that I had just finished installing software from my CD drive and when I rebooted, the system was trying to reboot from that CD. When it could not, it automatically restarted with the same message "Your computer has recovered from a serious error". After this happened a few times, I finally figured out what was happening, ejected the CD and all was fine.
2006-06-15 09:04:11 · answer #2 · answered by Bob S 1 · 0⤊ 0⤋
Try starting your computer in safe mode. You access safe mode like this: When your computer starts to boot up and you see the Windows XP logo, press your f8 button. Your computer will come up with a list of starting choices. Choose "Safe Mode". When your computer starts up, it will look a bit different from normal, but thats okay. Once it is started, go to Start-Run. In the run diaglog box type in CMD. This will bring up a dos command prompt. In the Dos Command window, type in the following command: SFC /runnow and press enter. This will do a check & repair of all your system files. Let it run until completed. It may pop up an occassional command asking if you want windows to replace a corrupt file. Anser yes. This may solve your issue.
2006-06-15 09:05:23 · answer #3 · answered by EvulTwin 1 · 0⤊ 0⤋
that happened to me a while ago, i think you need to do a system restore to a time before that was happening. to do this, when u start windows, go to start>all programs>accessories>system tools>system restore, or if u cant get there, right when u start your computer press f2 i beleive, or f8, its one of those, and u can have the option to start your computer in safe mode. start it in safe mode and then when it starts, it will give you an option to restore your computer, and then you can do it there. it will show a calender, and and u can click a date to restore it to. OR you can get the cds that came with your computer to reinstall windows xp, and it will whipe your harddrive, and let you start over like the computer is brand new. but to put it simpley, you either have a virus, or a virus came and deleted some important dll or startup files, or you deleted them on accident; either way your mising files that you need.
2006-06-15 08:59:34 · answer #4 · answered by hisdudeness3d 1 · 0⤊ 0⤋
Go to the microsoft windows update page...
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
It will automatically search your computer for new updates. My computer was doing exactly the same thing and I went there the program put a patch on my computer. Now the problem is completely solved. you should go to that website at Least once a month for new software patches and updates.
Hope that helps!
Mandi
(if you don't have internet access you will need to take it into a computer repair place)
2006-06-15 08:56:46 · answer #5 · answered by Mandi of the Pants 2 · 0⤊ 0⤋
u need to enter the winxp cd then click on r to recover ur windows version and this means u close ur pc without shuting it down
2006-06-15 09:03:52 · answer #6 · answered by Kerov Rickardo 2 · 0⤊ 0⤋
Have you installed Service Pack 2 yet? There were some issues with that before it came out.
http://www.microsoft.com/windowsxp/sp2/default.mspx
2006-06-15 08:56:49 · answer #7 · answered by Me 4 · 0⤊ 0⤋
call geek squad or go to a best buy if you have one close to home. i have heard of a virus that when it has penetrated the cpu it has a constant start and reboot thing happening. i hope it hasn't happened to yours. good luck
2006-06-15 08:56:07 · answer #8 · answered by whijess03 3 · 0⤊ 0⤋
i think you have a bug. you may not be able to recover anything, you might have to reformat, if you have the windows xp disk, insert it and follow the prompts
2006-06-15 08:55:31 · answer #9 · answered by jamie5511 3 · 0⤊ 0⤋
i have seen this problem more that once. what you need to do is boot up in "safe mode" backup all your files, and then reinstall windows. there other way is so time consuming (2 weeks) that it will be quicker to reload
2016-03-27 04:51:24 · answer #10 · answered by Anonymous · 0⤊ 0⤋