Lately i've been having to wiggle the headphone jack around to just get sound out of the left channel on my creative zen touch and it's extremely annoying, anyway to fix this? I read that many people have had problems with the micro and that it can be fixed by a soldering iron and I was wondering if the touch can be fixed the same way. Also would it be easy enough for me to do it on my own or should I pay a repairman to do it, and roughly how much? whew! Thanks
2006-06-15 07:42:10 · 2 answers · asked by kissaholik4502 2 in Consumer Electronics ➔ Music & Music Players
contact the manufacturer. it may be a known defect where you can send it in to get repaired
2006-06-15 07:45:50 · answer #1 · answered by Richard H 7 · 0⤊ 0⤋
I had a similar problem with my Creative Zen Micro in that the slightest movement of the headphones in their socket would cause a loss of sound. There was clearly some fault in the connection between the headphones and the player.
I was able to return my MP3 player to Creative as I was still within the one year warranty period. I got their phone number off the internet, rang them up and send the player to them in the post. They issued a replacement within a short space of time.
You don't say whether you're still in the warranty period. If not, Creative might know be able to direct you to somewhere that will be able to repair it. However, repairing it could effectively cost more than just buying a newer model.
2006-06-19 07:35:32 · answer #2 · answered by McDuff 2 · 0⤊ 0⤋