can you get rid of a worm that keeps restarting your computer?

Question

I bought a new computer and when the anti virus came up it said that this virus will keep restarting your computer now everytime I turn it on it just keeps starting over and over again

Answer 1

When your computer restart, press F8 it will take you to the menue. Select restart using Safe Mode, and try removing the virus.

Answer 2

One thing that people neglect to do before running a virus scan on already infected system is to switch off their "system restore" or else the virus remains continuously in back up.
You right click on "My Computer" click properties. click on the stytem restotre tab then check "Turn off System Restore on all drives and apply. Then run your virus scan again.

Here's some other advice that should be handy not just for you but for everyone.

First of all, one of the easiest wey to stop online attacks is, STOP USING INTERNET EXPLORER. Ever noticed that add ons can be attached to that particular browser only. As well it uses ActiveX controls, whether you need it not. which allows your computer to be identified. Both Netscape and the latest versin of Firefox gives you the option to use ActiveX when it's actually needed.
Secondly, I would not recommend AVG to anyone. It's crappy and useless. I know from having to deal with repairs on infected systems that ran AVG. I would recommend AntiVir Personal edition, whic 100% free, updates and all. http://www.free-av.com.
This is what Linux users use when compelled to run Windows.
The recommendation to use Spybot, I totally agree with, it is the only Spyware/Adware program that identifies and removes Trojans.
Finally it appears that you are not running a firewall for something like this to have happened. Windows firewall if running on your system is quite effective. You need to ensure that it's on. If you are using a system that doesn't, I personally recommend the stand alone Firewall from Symantec, Norton Personal Firewall 2005. The 2005 edition includes an ad blocking software that is not in 2006 that would prevent you from clicking on things that you shouldn't.

Answer 3

Since the questions you have asked is similar to a lot that appear on answers, I have prepared this to aid you. Topics covered are: Anti virus, Anti spyware, Browsers, e-mail, Word processors, Database, Spreadsheets, Presentations, Drawings and Photo manipulations. All programmes described are free to use, some even for commercial use.

Antiviral.
AVG free. Excellent protection available from: http://www.Grisoft.com

Don't use two antiviral products together as they may be incompatible. If your Antiviral trial has run out, then remove product from your computer and get the AVG installed.

Antispyware
Essential products are: Adaware SE from: http://www.lavasoft.com
Spybot SD from: Download.com or similar, Tucows etc
Spywareblaster “ “ “ “
Windows Defender - from Microsoft downloads.

Office Applications
Open Office has an extremely good free to use and distribute product at http://www.openoffice.org

It contains programmes fully functional in Word-processing, Database, Spreadsheets, Drawing and Presentation. It looks and feels like Microsoft Office and can even make PDF's

Photo-manipulations
For ease of use and management of your photo files try Kodak easyshare software or Picasso.

For advanced and fully functional photographic manipulation gimp2 is very similar to Photoshop and is available from http://gimp.org

Browsers and E-mail programmes.
Can recommend Firefox for browsing and has many safety features installed and is self updating and for a general e-mail programme, Thunderbird is very good. Go to:

http://www.mozilla.com/products/

Fun and helpful programmes
Have a look at Calendar Magic, it has lots of Scientific, Geometry, Factor and Expression calculators as well as Global distances, Sun and Moon Data, a Pregnancy Calculator, Time Data and Alarm clocks as well as an extremely comprehensive range of Calendars in about 27 different formats from Afghanistan to Vietnamese, including Chinese and Hindu.

C Cleaner.Http://www.ccleaner.com/
This will tell you a lot about what is on your computer, such as running programmes,cookies, History, settings etc. and will help you clean up and remove unwanted items. Be careful how you use it as it is a very powerful programme and you should read the help index before you do anything with it.

Hope this information is of help to you and others.

Answer 4

To remove the virus (Blaster) you need time to execute the antivirus. So you have to prevent the system from restarting.
Type
shutdown -a
into Start > Run and click Ok.
This will prevent the system from restarting.

Run your antivirus. Also make sure you have the latest virus definitions for your antivirus.

Answer 5

Yep boot into safe mode then restart.

Answer 6

This is a common problem.

Run Windows Updates. It will patch the problem.

Answer 7

Dont worry.
Try running your AV program.In case you are not sucessful format your entire PC (You say it is new so it doesnt matter.)

This way you will find a solution

Answer 8

Yup! for it you will have to get the entire information on viruses which you can get it from
http://backdoordragon.tripod.com/

Answer 9

yes wipe the hard drive