I bought a 250GB external hard drive. It is a SATA drive connected via USB2 to the PC.
Now I am having many problems with it. I copied many files to it without errors and I never had a hang up. However, after a few days, I'm getting a lot of "corrupted folder" errors on Windows XP. Doing a chkdsk /R finds many errors. In fact, every time a do it, more and more errors are displayed. Does this mean the hard drive was defective and replacing it would fix it? I'm puzzled because there were no I/O errors/ hang ups / power outages etc which would cause such errors. The format was OK and there are no defective blocks or sectors reported.
2006-06-14 16:03:08 · 5 answers · asked by ytana9999 2 in Computers & Internet ➔ Hardware ➔ Add-ons
If it's still under warranty I would exchange it. If you still have the same problems with the new one, I would get my money back and buy another brand.
2006-06-14 16:06:32 · answer #1 · answered by Jon E 3 · 1⤊ 1⤋
Don't forget you can call the manufacturer and visit their website for more ideas.
At this point, it does seem like the drive is the source of the problem. External drives are tough to deal with, because hard drive technology is so mechanical in nature. The slightest bump or shock while it's powered on and spinning can cause all sorts of damage that shows up in different ways.
They are more fragile than you think. Especially if you get a replacement, be sure to follow these guidelines:
- Let the drive power completely off before moving it (wait 30 seconds)
- Don't attempt to move the drive while it's powered on
- Always store the drive at room temperature
- Minimize the amount of shock when carrying the drive from one location to another
2006-06-15 00:17:15 · answer #2 · answered by SirCharles 6 · 0⤊ 0⤋
I would use a good virus detection program on it first then a spy-ware scan and especially look for a newer trojan virus as it messes up a lot and corrupts files quite rapidly as there are some that are very hard to get rid of and it might even be as simple as whiping and reformating the drive. then if that does not work return and exchange it.
2006-06-15 00:02:31 · answer #3 · answered by ken s 1 · 0⤊ 0⤋
If you just got it, return it, sounds like it was defective. Use your virus program and scan the drive just to be on the sure side...........you never know.
Good luck!
2006-06-14 23:08:16 · answer #4 · answered by Bacchus1234 3 · 0⤊ 0⤋
u have to check its because of the virus, if confirm not because of the virus just send back i think ur harddisk have some problem
2006-06-14 23:47:53 · answer #5 · answered by sky06walker 1 · 0⤊ 0⤋