Dell 922 Printer Cartridge Jam?

Question

I put in the wrong black cartridge, it slid over to the right under the molding and now its stuck and wont come back. It will mannually slide a little bit until it hits some kind of stop. Is there any way to get it to slide back to the middle?

It slid to the left, not the right, my bad

Answer 1

try to manually put it to the middle, meaning try to force it to go in the middle, most probably the lid of the ink carrier is not properly closed and somewhat still open and is the reason why your having the problem.. just try to close that properly..

here is a step by step procedure from dell site:

STEP: Power down the printer, center the carrier and restart the printer.

Turn off the printer.

Manually move the cartridge carrier to the center of the printer.

NOTE: For information about how to open the printer and move the cartridge carrier, please refer to your On line User's Guide.


Power on the printer

try checking it on support.dell.com