Should I call and complain or call and request?

Question

When we moved into our apartment we had requested that the land lord put in hand rails for the stairs that we have. He came and measured and never brought any thing. Well last night I slipped on them and fell on my butt and hit my ribs, and arms. Today in the morning I had a lil bit of a sore back. I know I need to call them and let them know what happend, but should I take it further than that??

Answer 1

You catch more flies with honey than you do with vinegar.

Explain that someone has fallen, and ask once what the status is of the handrails that he measured for. He may have ordered some that haven't come in, or they may have come in the wrong size and had to be sent back.

Answer 2

I would call and request the problem be addressed immediately but also explain what happened to you. I don't know where your from but I work as real estate agent in Australia and tenants have rights. I am sure it is generally the same everywhere. I would even put the request in writting so there is documentation. If you are renting through an agency, I can assure you the last thing they will want to hear is complaining. It doesn't mean they will fix it any faster. If you are renting direct from a landlord, I would suggest he fix it especially since he could be liable for any injury due to unsafe premises.
If you intend to sue, that decision is up to you. You could take it further but then I would be looking for a new apartment. Just depends how injured you are and your relationship with the landlord. Only you can make that decision.
( That is the way it works in Australia) anyway. Hope it helps.)

Answer 3

It is a choice. Did you make the request in writing? Do you have a.copy? Did you fall while playing on the stairs? They are responsible especially if they had prior warning or request made.Go to the Doctor and get examined now!!! Weigh all the facts and make your decision. Peace.

Answer 4

Well if you have a good relationship with your landlord i would call them first and explain the situation. If you dont really know them or dont like em at all read your lease agreement and check if maintaince and repairs are your responcibilty or their if its theirs i would inform them of it and go to a dr and send them the bill if they dont pay it go to a lawyer because if its their responcibility and you already informed them then they could be held liable for your injury. You might want to send a certified letter to them asking for the work to be done in the mean time so that you can back it up that you have now twice informed them. once informally and now once formally.

Answer 5

If you make a polite phone call, saying that you slipped and injured yourself, and would appreciate the installation of the handrails, I have a feeling the landlord will be there lickety-split.

It's because you could sue him for slip and fall, and he doesn't want a lawsuit. Don't mention it in your conversation; it will be the elephant in the room.

Answer 6

You need to call a lawyer in your area then have him talk to the landlord take photos of your injury and the steps before any thing can be done to change them hope this helps you

Answer 7

did you make a written request for the handrails? did he give you back anything in writing about it? I would def. contact a lawyer on this. The only downfall is, what proof do you have you fell on the steps?

Answer 8

act like every other red-blooded American
tell them,"Do I have to sue you,
then I'll own the complex
and i can put on my owm guardrail?"

Answer 9

consult with a lawyer