I have a creative zen Touch, but the Touch pad is broken, any way to fix this?

Question

So i accidently dropped my creative zen touch about 2 months ago. All of the other buttons work except for the scroll in the middle. Any suggestions on what i can do to fix this if anything? I have reset it several times and reformatted it as well to no avail.

Answer 1

Ouch, sorry to hear that. Because you dropped it, it's likely a mechanical problem - something snapped inside the mp3 player. You could try creative's web site - http://creative.com/support/ - and see if they have a repair program, but it's possible you might be SOL on this one. Look on the bright side - if you have to replace, you can upgrade to one of the newer models. I like my Zen Touch too, but there's a new video one out for about what I paid for the Touch and it looks 100x cooler.

Answer 2

Why don't you go to a place where they sell and fix things that are broken or sell it and go buy a new one. You can always get a new one from the store you got it from.

Answer 3

If a firmware replace fails in the midst of the technique, it won't be able to be recovered. you will might desire to deliver it in. whilst appearing a firmware replace, ascertain you do not have the different courses working.

Answer 4

try to use it without using that scroll, we have a lot of broken stuff at my house, and we use it until it goes all of the way bad

Answer 5

You can return it to the company for repairs, but if it's not still under warranty, it may be kind of expensive.

Here is a link to their repair information:
http://us.creative.com/support/warranty/

Answer 6

You can try to have it fixed. I would trade it in and use the money for a new one.

Answer 7

yeah take it to the store and say can you fix it

Answer 8

same thing happened to me yesterday... was researching to find a solution... dammit