i have sprint and i just payed my bill , it was $132. something yesterday and now it says i owe 162 something and i only went on the internet once how can this be possible? in less than one day i cant waste 162 dollars plus i have the sprint pcs vision pack which means i should have unlimited internet access. and the worst thing is i have a 2 year contract with them! can someone please help me?
2006-06-14 07:31:57 · 11 answers · asked by juanito1094 1 in Consumer Electronics ➔ Cell Phones & Plans
and just so u know its a cellphone company
2006-06-14 15:16:30 · update #1
Are you sure the site logged your bill pay? Maybe it hasn't updated yet?
2006-06-14 07:36:58 · answer #1 · answered by todvango 6 · 1⤊ 0⤋
Sprint is the worst cell phone company to do business with. You were probably roaming. That's possible even in your calling area, when the signal is blocked by a wall or something, you roam on another network. Sprint is full of hidden charges. Read your plan carefully.
2006-06-14 07:37:06 · answer #2 · answered by a_poor_misguided_soul 5 · 0⤊ 0⤋
Quit Sprint and look into getting a different cell phone service.
Sprint is the worse cell phone service there is because of their
accounting service.
We have a service called Criket here in Idaho, which is the best
plan I know of. They charge by the month with unlimited local
and long distance.
2006-06-14 08:56:47 · answer #3 · answered by ginnyann37 1 · 0⤊ 0⤋
Contact Sprint at the nearest Sprint office to ask about exactly what you were charged for and if they already cleared your paid bill. If you paid online, it might take a few days to process.
2006-06-14 07:41:53 · answer #4 · answered by saparrrapah 4 · 0⤊ 0⤋
You can always check your usage from your Sprint phone. Go to the "Sprint home" on your web browser, then choose "0" and "3" for current usage. It'll tell you your mintues and text messages used, roaming, premium services, etc., and when your new minutes kick in.
It does sound to me like your payment hadn't posted yet.
2006-06-14 13:34:07 · answer #5 · answered by Di Vaughn 2 · 0⤊ 0⤋
Depending on how you payed your bill, if you payed it online then it's going to take a little bit of time to register with your provider. Perhaps there may have been something else you did that caused an extra charge on your bill.
2006-06-14 07:38:41 · answer #6 · answered by ? 3 · 0⤊ 0⤋
They may have not updated your payment yet... There is an internet site where you can sell your plan to someone else that is looking for one, saw it on the news but can't remember what it is.... good luck
2006-06-14 07:53:21 · answer #7 · answered by Anonymous · 0⤊ 0⤋
maybe they have not finalized your payment yet. and that is a big bill who you talking to anyways try getting a new plan.
Just threaten to cancel your plan and see what kinda options they give you. and you can alway call customer service to find out
2006-06-14 07:37:06 · answer #8 · answered by dido45dido 3 · 0⤊ 0⤋
sometimes when u pay online they add the next month amount if its getting close to the next due date.all u have to do is call them. they will do anything to keep u, trust me i them to cut down my boyfriends bill from 876.00 to 2something plus they added minutes to his plan.
2006-06-14 08:49:50 · answer #9 · answered by turtle80 1 · 0⤊ 0⤋
sprint prorates the bills. we have sprint wireless and it is prorated for the next month
2006-06-14 07:37:50 · answer #10 · answered by Mindy C 1 · 0⤊ 0⤋