Am I the only one? Who hates...?

Question

these voice response robots on the phone?
you call and they ask you a million questions other then to speak to a live person.
If i wanted robot i would do it by internet... then to top it all off I get put in que for wait time and i am stuck having to listen to the most horrible music ever.

Who ever said the road to hell is paved with good intentions was not kidding. Arrrrghhh!!!!

Answer 1

Voice:
Press 1 to check your bills.
Press 2 to pay your bills.
Press 3 to go to main menu

<< Sean presses 0 >>

Voice:
Press 1 to....

<< Sean presses 0 again >>

Voice:
Press 1 to ch.....

<< Sean presses 0 again >>

Voice:
Let me connect you to a representative, please hold.....

It works everytime =)

Answer 2

Welcome To the Mental Health Hotline.
Hello... and Welcome to the Mental Health Hotline......
If you are Obsessive- Compulsive, press 1 repeatedly.
If you are co- dependent, please ask someone to press 2 for you.

If you have multiple personalities, press 3, 4, 5 and 6.

If you are paranoid, we know who you are and what you want. Stay on the line so we can trace your call.

If you are delusional, press 7 and your call will be transferred to the mother ship.

If you are schizophrenic, listen carefully and a small voice will tell you which number to press.

If you are a Manic- Depressive, it doesn't matter which number you press, no one will answer.

If you are dyslexic, press 96969696969696.

If you have a nervous disorder, please fidget with the hash key until a representative comes on the line.

If you have amnesia, press 8 and state your name address, telephone number, date of birth, social security number, and your mother's maiden name.

If you have post- traumatic stress disorder, s-l-o-w-l-y and c-a-r-e-f-u-l-l-y press 000.

If you have Bi-Polar Disorder, please leave a message after the beep, or before the beep, or after the beep. Please wait for the beep.

If you have short- term memory loss, press 9. If you have short-term memory loss press 9. If you have short- term memory loss, press 9. If you have short- term memory loss, press 9.

If you have low self-esteem, please hang up. All operators are too busy to talk to you.

If you are blonde don't press any buttons, you'll just screw it up.

Answer 3

As a person who used to design IVR applications for a living I must say that there are apps out there that are just horribly designed. For example I worked on this one app for the Department of Public Safety for California. You call it and it gives you a list of 5 things to pick in english and before you can pick it it repeats the menu in spanish.

That kind of stuff gives poor UI design a bad bad name. The best IVR app i've used to this day has to be the American Airlines app (I worked on that as well) lol.

Answer 4

the absolute best way to get them to shut up and get a real person to answer is "Do not press any buttons or say anything". in about 30 seconds after all the menus go by a real person will come on the line and ask if they can help you. works everytime for me.

Answer 5

You're right. The idiots who decided to save money by not paying a human to answer questions have not made any friends when it comes to customer service. There is nothing more frustrating than hearing, "press or say 1...blah, blah, blah."

Morons!!!

Answer 6

some places have an interupt. by pressing 0 or more frequently 00, you get to a live customer service rep.

Answer 7

Try: http://gethuman.com/.

It's a website with the "tricks" to get to a human on a lot of company's phone systems.

Answer 8

Calm down take a deep breath....now count 1...2...3... we've all been there it will be ok.

Answer 9

I hate the robots....

Answer 10

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