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We had a printer attached to our front USB port, and our daughter came in, and tripped over the cable. Unfortunately, this broke the USB, the pins touched, caused a short circuit, resulting in the power supply, motherboard, and hard drive to be damaged. We had not backed up the data (I know, I know!), and would like to retrieve the data if possible. Unfortunately, when the damaged hard drive is connected to another computer, it does not work, as it must have blown some of the circuits. Is there any way to retrieve the data on the disk, as it has our holiday pictures from Florida last year (as well as other stuff)?

2006-06-12 09:06:09 · 7 answers · asked by mark h 1 in Computers & Internet Hardware Other - Hardware

7 answers

First off - if the problem is not mechanical but just that your computer can't read the drive i.e. the thing hic-cups and makes noises but doesn't let you get to the data, then there is a freeware program called PC Inspector File recovery. This works well and I have used it a few times. If you enter http://www.pcinspector.de/file_recovery/UK/welcome.htm in the address bar that will take to their site.
If the drive is just dead and will not do a thing then I am afraid it will cost money to get back the data. One such company is called Ontrack & the tel. is 0800 243 996
Good luck!!!!!!

2006-06-12 09:30:15 · answer #1 · answered by Dave B 2 · 4 0

I don't totally understand the last part. Have you installed this drive as a slave drive in another computer?? It should work, the USB cannot cause any problem to the hard drive, even if the motherboard was physically damaged. You should be able to slave it to ANY other computer and pull your files off. If not I would call the manufacturer and explain the situation, they may have some way of opening the drive and retrieving the data (at a price of course.)

2006-06-12 16:12:57 · answer #2 · answered by Sam F 5 · 0 0

1st off a simple mech test connect the drive to a power supply no ribbon cable connect switch on the supply or computer either and place your hand actually on the case on the hard drive. If it try to do any thing you should be able to feel smallish movements coming from the drive/its casing. This will weather its working in that's sense. If it is then you might be able to get the data off but its hard to tell. If you know any body who has a Linux box get to mount it and see if they can do anything before you take it to a specialist.

In a lot of cases Linux will happily read a window's drive file system with out any fuss.

Then you might be able to get your pics off.

2006-06-16 02:27:33 · answer #3 · answered by zippyy 2 · 0 0

A hard disk will not work in another computer if it is set to master as the PC's primary drive is usually a master. Look at the jumper settings on the hard disk and either move the jumper to slave position or if there is no mode jumper on the disk, put a jumper on to the slave pins and try again. You will usually see the jumper pins next to the IDE connector block on the disk

2006-06-13 11:29:20 · answer #4 · answered by crockett 2 · 0 0

how do you connect it, as a second drive, or in a usb enclosure.
if it is installed right and cannot work, it won't spin or isn't recognized, it might just need a new pcb board. Email me, or IM I will see if I can help more

2006-06-12 16:31:53 · answer #5 · answered by butchell 6 · 0 0

To recover files from PC or other supports and devices you can use wondershare data recovery. You can get it for free here http://j.mp/1qaIT9V
I have been using it for years
I hope it helps

2014-07-28 14:02:23 · answer #6 · answered by ? 1 · 0 0

yes, it is possible to recover your hard drive...but unfortunately it Will cost you. you can either buy software which is expensive, but you can get another company to do if for you, for a fee.

2006-06-12 16:14:53 · answer #7 · answered by Ronin 2 · 0 0

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