are there any class action suits against AOL I can take part in?
2006-06-11 10:11:17 · 6 answers · asked by jasper 3 in Computers & Internet ➔ Internet
They charged me for time past when I cancelled. Did you receive a cancellation note in the mail from them? I happened to receive one from them and called their customer service line and complained, using the date on the letter and the date of the charges taken from my bank account to prove they were charging for something that I hadn't used in a month They re-deposited the money.
2006-06-11 10:17:31 · answer #1 · answered by Anticlea 4 · 0⤊ 0⤋
Cancellation is always by phone. When you cancel your account, the customer service agent gives you a confirmation number for the transaction. The number serves as proof that you canceled the service at a certain date. If you did not receive or lost the number then it is going to take you a long time to resolve the issue with AOL. PC World rated AOL as the worsest product for the year 2006.
2006-06-11 10:28:06 · answer #2 · answered by What the...?!? 6 · 0⤊ 0⤋
I had a lot of trouble cancelling my AOL account. You can try and contest it with your bank. Dealing with AOL is horrible. If you cancel it and than log on the next day, it automatically starts back up like you never cancelled it.
2006-06-11 10:15:37 · answer #3 · answered by mama_mia 2 · 0⤊ 0⤋
hey! that happened to me. I cancelled AOL and I got charged for the cancellation. I have been with then since '93.
their fee is just too much.
2006-06-11 10:14:50 · answer #4 · answered by pUrpLe coW 2 · 0⤊ 0⤋
Cant, because AOL is a POS !
2006-06-11 10:15:36 · answer #5 · answered by Anonymous · 0⤊ 0⤋
when u cancelled, did they give u some sort of number? if they did, that number should do it.
2006-06-11 10:14:56 · answer #6 · answered by reigning queen 4 · 0⤊ 0⤋