How do I get rid of the Virtumonde.G virus/spyware?

Question

Somehow, the spyware is connected to Microsoft Windows Explorer and that makes it even more difficult to delete. Also when my Windows Defender detects it as a process, it shows me the path and where the virus is coming from. When I go to delete it, it says that the file is being used by another person or program. Even in safe mode it does this and I cant delete it. The file is pmkji.dll

Answer 1

Try AdAware: http://www.lavasoft.de/software/adaware/

Free software.

Answer 2

There are a couple of things you can do to clean it up. First, download, install and scan your computer with Ad-Aware SE Personal:

http://www.lavasoftusa.com/software/adaware/

Just let it scan your computer, and let it remove all of the stuff that it finds.

Then download, install, update and scan your computer with Spybot Search & Destroy:

http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10401314.html?tag=lst-0-1

Again, allow the program to scan and remove all of the junk it finds on your computer.

Unfortunately, these two programs, as good as they are, often don't get all of the spyware out of your computer, because spyware makers design new spyware all of the time, and often write their programs so that normal cleaning programs like those above won't work. So I would also recommend you going to the Tech Support Guy forum and registering as a member, and starting a thread in the Security forum there. The experts there will clean your computer up free of charge. Sometimes on weekends and holidays you will need to be patient, as they do this on a voluntary basis:

http://forums.techguy.org/

Good luck!

Answer 3

Try spyware blaster and AdAware SE. They are both available from www.download.com. Spyware Doctor is also an excellent program. Also make sure that you have a good firewall on your PC. I would recommend you Zone Alarm, however you can only download the trial version of it from www.download.com, you have to pay for it if you want to continue to update your spyware definition files. Definitely go to www.download.com and try to downlaod a few spyware and adware removal programs from it.

Answer 4

if you have a spyware problem, then you definetely need some professional help, fortunately companies like microsoft and symantec are aiding for free all computer users, since this spyware problem is actually doing so much harm to their business that most large companies like ibm and microsoft are teaming up to try to eradicate this problem.

I suggest you find a complete resource against spyware with free distributable programs, one such resource could be found here:

to completely protect yourself go to:

http://umgarticles.atspace.com/spyware.htm

give it a look.

Answer 5

Try VundoFix:
http://www.atribune.org/content/view/24/2/

Answer 6

Download and run VundoFix: http://www.atribune.org/ccount/click.php?id=4
Double-click VundoFix.exe to run it.
Put a check next to Run VundoFix as a task.
You will receive a message saying vundofix will close and re-open in a minute or less. Click OK.
When VundoFix re-opens, click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES.
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.

Answer 7

I would use exclusively Spybot Search and Destroy. Switch it to the advanced mode. Got to settings, set it to run automaticallly at next program start. After that is done schedule a dick check on your hard drives. Right click on each drive, click properties and then click on the tool tab. Check both boxes and ok. It will ask to run check at next start up, click yes. Then restart. Both these will run before any program starts to run on the computer and would be most effective.

Answer 8

You'll find the fix here:

Please download http://www.atribune.org/ccount/click.php?id=4 to your desktop.
· Double-click VundoFix.exe to run it.
· Click the Scan for Vundo button.
· Once it's done scanning, click the Remove Vundo button.
· You will receive a prompt asking if you want to remove the files, click YES
· Once you click yes, your desktop will go blank as it starts removing Vundo.
· When completed, it will prompt that it will shutdown your computer, click OK.
· Turn your computer back on.

Answer 9

"VirtuMonde Removal Instructions


VirtuMonde General Description:
VirtuMonde is adware that may monitor your web browsing and display targeted advertisements.


Remove "VirtuMonde" Automatically:
Download VirtuMonde removal software.


How can I get rid of "VirtuMonde"?

Your best defense to remove VirtuMonde, or any other spyware, is to quickly detect and delete VirtuMonde processes, registry keys, DLL files, and other hazardous VirtuMonde files from your computer. Click here to manually uninstall VirtuMonde using "Add/Remove Programs" in your PC.


Remove VirtuMonde Manually
Note: This manual removal process is difficult and you run the risk of destroying your computer. We recommend that you use the automatic removal process.

Unregister VirtuMonde DLL files:
lspak.dll
rulesak.dll

Our Recommendation:

To avoid the unnecessary risk of damaging your computer, we highly recommend you use a good spyware cleaner/remover to track VirtuMonde and automatically find and remove other spyware, adware, trojans, and viruses in your PC.

VirtuMonde Automatic Remover:
Download VirtuMonde remover software."

Answer 10

I'll give you my girlfriend's dad's e-mail he can help you,he's
Computer software Engineer for window's 98....
rick [e-mail]