I need internet security help! I got 4 viruses and don't know how to get rid of them.?

Question

Ok ive done some tests and i have 4 viruses, heres what they are.
-The Trj/Downloader.WI Virus was found in file C:\counter.cab
-The Trj/Downloader.WI Virus was found in file C:\counter.cab
-The Trj/Downloader.AEE Virus was found in file C:\counter.cab
-The W32/Sdbot.ftp.worm Virus was found in file C:\WINDOWS\system32\oo

How do i get rid of them, becuase norton can't (and if possible i want to get rid of them for free)

Answer 1

go to http://www.moosoft.com and download the cleaner..it's free for 30 days

Answer 2

get the following, all are free for a safe surfing experience,
install in SAFE mode with networking ( hit F-8 at boot time ), run them all in SAFE mode
with networking as you'll need it for the updates all the programs below will need.


ANTI VIRAL

AVG (free) http://free.grisoft.com/


FIREWALL

ZoneAlarm http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp

WEB BROWSER - http://www.mozilla.org/products/firefox

EMAIL use thunderbird. It has a good built in spam filter and learns when you teach it. http://www.mozilla.org/products/thunderbird

SPYWARE

http://www.lavasoftusa.com/software/adaware/

http://www.safer-networking.org/en/index.html


and if you have a wireless router follow these tips,


1. Use WPA encryption (WPA-PSK) it's less crackable then WEP.

2. Make a passphrase that is upper & lower case and has some numbers thrown in there as well, again harder to crack.
some like mAkE1t5eCurE0rel53 and as long as possible.

3. Use MAC access control so only you or authorized PC's can connect (even if you do have encryption turned on)

4. Turn off DHCP use static addresses.

5. Turn off SSID (and change it) unless your card really needs it (some do)

6. Change username/password of access unit front end

7. Ensure you have the usual firewall enabled on your PC.

8. Paranoia rules, turn WLAN off if your not using it :)


one last tip
control panel---administrator tools--services--messenger

right clik on it
stop the service
then disable it
save changes

Answer 3

You got these three trojans and a worm. The worm can be more deadly though, it replicates into files and maybe network computers, and the trojan downloads, who knows what it might download???

When you're out of luck with Norton, there's no miracle that can happen when you use AVG or Avast or many free A/Vs. So, the only thing to dois to reformatt ASAP.

Answer 4

First, go here:

http://www.trendmicro.com/hc_intro/

If Housecall is unable to clean your computer, then go to the Tech Support Guy forum, register as a user, and start a thread in the security forum. The experts there will help you free of charge:

http://forums.techguy.org/

Answer 5

Go to this site and follow the procedure and run your av program instead of the AS in the article.

http://www.microsoft.com/windows/IE/community/columns/bugbusting.mspx

Then go here and download the Malicious Software Removal Tool and save it to Desktop. Then run. Follow the procedure above. This program is supposed to be able to remove the sdbot worm.

http://www.microsoft.com/downloads/details.aspx?familyid=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

If any thing still remains the go to Java and download the update 7 version;

http://www.java.com/en/download/windows_ie.jsp

Now go here and run the online scan: Select the Java Kernal. Let it remove everything it finds.

http://housecall.trendmicro.com/

If any damage is done to the Registry then run one of the registry repair programs listed in the first site.

One more item. Go here and download Cyberhawk. It will work with you AV/AS to stop infections. I use it and it is very good.

http://www.novatix.com/Home.aspx

Answer 6

Delete the counter.cab file, as it is an install file that probably put it on your computer and may be reinstalling it also. You can also delete the oo file as it is the actual worm.

Answer 7

Try to system restore it to when your system was clean.
Get antivirus software
Restart from CD or safe mode.

Answer 8

download mozilla firefox for free.its excellent

Answer 9

get mcafee antivirus
download.com
counterspy

Answer 10

reformat your harddrive