printer print唔到野 [急用]

Question

我部printer print唔到野.. hp deskjet3325

問題:
佢話[錯誤] 無法列印.. 部printer又完全冇反應
print野時click個printer icon [大小]個欄--> 806kb/1.4mb
關唔關事?係咪應該1.4mb/1.4mb?..


之前都冇問題ga
開制關制都有[新硬件]聲 所以應該連到部電腦..
開機都會自己捲紙..捲紙應該冇問題..
都應該唔係冇墨...
到底係咩事?有冇人知.....

屋企冇人識整....邊個幫到我..thx你地..

Answer 1

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=82029&lc=en&cc=us&dlc=en&lang=en&cc=us
download the printer driver for your Windows OS, and reinstall.
and isolate the problem to see if it is an HARDWARE ISSUE ...
if so, bring it back to HP for service.
good luck