投訴HKBN

Question

我想問投訴HKBN最有效既方法

Answer 1

投訴的方法，唔建議你用hknbn的客戶服務熱線
佢地都是自己幫自己

如果想反映給佢地，自己意見
都可以利用，
http://www.hkbn.net/99_footer/contact.htm

要告佢地，可以用
消費者委員會投訴
香港北角
渣華道191號
嘉華國際中心22樓
消費者委員會
投訴及諮詢部

致電： (852) 2929 2222

這個有效d

Answer 2

you can call the hkbn customer hotline and talk to their HEAD directly. remeber to mark down their name and initial and the time u complain, also ask for a complain no.

remeber dont talk to the customer services associate, they wont help and no power to help you. they will only refer or drop down ur case, and then no sound no picture until u call again.

if they still got no improvement or can not satisfy what you have require, then call the consumer hotline and logde a complain.

for the telephone no, pls call 1083.