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Note: If your Trend Micro product detects a file under this detection name, it is highly recommended that you delete the file, or at the very least prevent it from executing. However, if you have reason to believe that a detected file is non-malicious, you can submit samples for analysis. Detailed analysis will be done on submitted samples and corresponding cleaning instructions may be applied, if necessary.

AUTOMATIC REMOVAL INSTRUCTIONS

To automatically remove this spyware from your system, use Trend Micro's special fixtool. Download, extract, and run the said fixtool in the same folder where your latest Trend Micro pattern file is located. For more details, refer to the fixtool's incorporated text file.

Submitting Samples

Sample files for submission must be in ZIP format and should be password-protected. To submit a ZIP file, file compression software such as Winzip must be used. A trial version of Winzip is available at www.winzip.com.

To compress a file, please follow the steps below:

Right-click on the file and select Add to Zip.
Enter a file name for the zip file.
On the Options menu, choose Encrpyt. In the input box, type virus. This serves as the password for the zip file.
Send the sample through the following channels:


For Trend Micro Premium customers, please submit a virus support case by clicking here:
https://premium.trendmicro.com/premiumsupport/
en/US/PSP/logon/logon.asp

For Trend Micro non-Premium customers, please contact your local support network here:
http://www.trendmicro.com/en/about/contact/overview.htm

For non-Trend Micro customers, please submit a virus support case by clicking here:
http://subwiz.trendmicro.com/SubWiz/Default.asp

2006-11-28 06:22:08 · 2 個解答 · 發問者 Anonymous in 社會與文化 語言

2 個解答

注意到︰ 你趨勢微產品識別一檔案在這察覺名字下, 你刪除檔案,或者至少防止它執行,這被大力推薦。不過,你有原因相信一個發現的檔案非存心不良,你能提交給分析的樣品如果。詳細分析將在提交樣品上做和相應清除指令可能如有必要使用。 自動的移動INSTRUCTIONS To自動從你的系統除去這spyware,使用趨勢Micro的特別的fixtool。 下載,選出,並且營運在你最新趨勢微圖案檔案找到在那裡的相同檔案夾內的上述fixtool。
Dr.eye: 對更多的細節來說,參考fixtool的被包含的正文檔案。
提交SamplesSample 提交的檔案一定用郵編形式,並且應該密碼保護。 提交象Winzip 必須被使用的那樣的一個壓縮檔案,檔案壓縮軟體。
一個Winzip的試用版在www.winzip.com.
可得到
To compress a file, please follow the steps below:
Right-click on the file and select Add to Zip.
拉鏈檔案輸入一個檔案名字。
在選擇選單上,選擇Encrpyt。 在輸入箱子過程中,列印病毒。 這拉鏈檔案作為密碼。
https://premium.trendmicro.com/premiumsupport/en/US/PSP/logon/logon.asp
http://www.trendmicro.com/en/about/contact/overview.htm
http://subwiz.trendmicro.com/SubWiz/Default.asp Dr.eye 寄給那些樣品到下列通道︰請提交病毒透過點擊這裡支援箱適合趨勢微進階用戶︰https︰ //premium.trendmicro.com / premiumsupport / 小酒館/美國/ PSP /註冊/註冊.aspFor趨勢微非進階用戶, 請聯繫在這裡的地方支援網路︰非趨勢的http://www.trendmicro.com/en/about/contact/overview.htm

For微用戶,請提交病毒透過點擊這裡支援箱︰http://subwiz.trendmicro.com/SubWiz/Default.asp

2006-11-28 06:57:39 · answer #1 · answered by 3 · 0 0

注意: 如果你的趨勢微產品發現在這一個發現名字下面的一個檔案,它高度地被推薦你刪除檔案,或在最少的阻止它執行。 然而,如果你有理由相信一個被發現的檔案是非懷惡意的,你能為分析送交樣本。如果有需要的話,詳細的分析將在送交的樣本上被做,而且符合清潔指導可能被應用。

自動機械移動指導

自動地把這一個間諜軟體從你的 syst 移開

2006-11-28 10:55:19 · answer #2 · answered by ☆↖阿傑↘☆ 2 · 0 0

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