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My computer has a back door trojan. i cannot download or delete many programs because it says i do not have permision even though i am the administrator. I have many programs such as nortan, adware se, registry fix, spyware doctor. but nothing seems to work can anyone contact me at ow Kinggary0 on aim or piloian@yahoo.com at msn and help me fix my problem.

2007-03-06 16:29:29 · 4 answers · asked by Anonymous in Computers & Internet Internet

4 answers

Download, install and update A² (a-squared) free - A2 - a Freeware Anti-Trojan, Anti-Worm, Anti-Dialer and Anti-Spyware (Anti-Malware) Software = http://www.emsisoft.com/en/software/download .
then shut down your pc and then restart it in SAFE MODE if possible = http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam
and then run the scan(s) and follow directions for healing any/all infections found, then Disable system restore = http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm , then shut down your pc, and then restart your pc, and then re-enable system restore.

How to remove a Trojan, Virus, Worm, or other Malware = http://www.bleepingcomputer.com/tutorials/tutorial101.html#remove
Defining Malware: FAQ = http://www.microsoft.com/technet/security/alerts/info/malware.mspx

2007-03-06 16:33:38 · answer #1 · answered by Anonymous · 1 0

i get a virus and it never gone,

I install another window to my harddisk and reinstall everything,
when it boot, I can get all my old files in the harddisk.

It take time, but sometime virus can be prevent but so hard to clean.

2007-03-07 00:38:35 · answer #2 · answered by colorfulbooks 2 · 0 0

I sent you a good anti virous and its free just register.

2007-03-07 01:19:47 · answer #3 · answered by dleemacc 4 · 0 0

Try reformatting your computer. That way you'll know for sure that its gone.

2007-03-07 00:37:23 · answer #4 · answered by Lunatri 2 · 0 0

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