okay so i just got my dell and i was trying to get programs for it online and i d/l a program but didnt want it and removed it, now that i've done that when i turn my computer on it goes strait to a blue screen saying that there could be a virus or sumthing and that my windows is shut down so now i cant even log into my desktop to see whats going on...i need help i got essays to type thanks in advance.
2007-02-19 11:48:04 · 2 answers · asked by saechaomynz09 1 in Computers & Internet ➔ Software
sounds like the blue screen of death
is this what you get?
http://www.kohtz.org/photos/ati2dvag.dll.jpg
try this
http://www.youtube.com/watch?v=oITxnPGSHvM
2007-02-19 11:56:36 · answer #1 · answered by Anonymous · 1⤊ 0⤋
Let's hope you can get into Safe Mode.
I hope you have a good antivirus program. Suggest you run a full scan in Safe Mode.
Turn your PC on or Restart. As soon as you see the black and white screen, press and hold the F8 key. Continue holding until you see a black and white menu. Safe Mode is F3 or F5. From Start, Programs, run your AV program.
When it is finished, Restart. You will probably find your icons messed up. No biggee. Drag them back into place.
2007-02-19 11:53:24 · answer #2 · answered by TheHumbleOne 7 · 1⤊ 0⤋